In today's retail, inside-store operations are greatly supported by technology. Billing, Customer Relationship Management, Digital Signage, VM and Store Designing are all coming under this section. The articles here take up these topics.
Showing 1 - 20 Articles out of 22
Devices embedded with the ability to communicate with each other are already here. Shijo SunnyThomas writes about the impact, not just on the supply chain but on the entire gamut of retail customer experience
It is predicted that by
Imagine your local department store reacts and engages with you as you stroll by the shop window. Mirrors in the retail store automatically gauge your body measurements to assist in choosing the right fit. These may seem to be far from
Rapidly changing customer needs, as well as the operating environment have forced retailers and allied consumer-based brands to pay increased attention to optimising their supply chain. Apart from that, it also helps organisations to
FDI has been a scary initiative for the small retailers. Much has been talked about the impact FDI will have on the business of these small retailers. But there is enough being done for the small retailers, one of such initiative is
At times when technology is being slowly but surely being integrated into the retail sector in the country, involvement of international players for the same is imperative. After the worldwide success of GS1 Global Registry model that
Be it the quandary of long waiting lines at the billing counter or the tedious task of tracking items inside the shop, the troubles will wean away soon as Smart Label System, also called RFID (Radio Frequency Identification), comes to
In Cross –Channel retail, a consumer has a consistent experience with a retailer across all channels made available by the retailer. That means having the same marketing message, pricing, and customer service everywhere — in
Many a times it happens that we don’t get what we are promised from shops leaving us disappointed. For example, smart gimmicks by the retailers that are enough to pull the crowd inside the store fail to deliver the promised once we
When you start a retail business there are many things to consider: What kind of point-of-sale system do you want? What are your stock management needs? Do you need to network shops; How will you manage your books, analyse your
Probably every one of us have many a times encountered this situation that we entered the retail outlet and realised that the product that we are looking for is missing, resulting in frustration caused by loss of time and effort.
The retail industry is witnessing a sea change of innovations. In an interesting lowdown, we see the new trends that are catching up in the market scenerio.
The Indian Panorama
With a population of approximately 1,155,347,678 and
ItzCash has been able to create access to ecommerce transactions to 80% of the population who does not own a credit/debit card in the country. These consumers are empowered at the same level as of credit/debit card by giving them option
Switching from a traditional cash register to a computerised POS system is a tad too difficult a task –there are many factors to consider and some pitfalls to avoid. However, one cannot ignore the Return on Investment (ROI) and
Importance of communication must be explained and stressed beforehand to avoid any pitfalls at a later stage. Each staff is like a brick that forms any retailing and communication is the tool that binds them together. Whether it is the
Today, the set of technology solutions available in the market are plenty, malls being a special target of the solution providers. They have been a witness to sudden demand and track the customer shopping and behavioural trends when it
With the expanding economy and higher purchasing power, footfalls and conversions at stores have gone drastically up. All this has given rise to long queue at the POS. Gradually, retailers are realising the need to cut the long queues
Sampling is a technique wherein customers are given the opportunity to test and try a particular product before they make a purchase. Samples are provided by the brand to its customers free of choice. They can be made
Have you ever been bowled over by the display window of any retail store? Your answer might be yes/no. But we all agree unanimously that mannequins are attention grabbers. If any one is in hurry then only these mannequins can grab our
‘Touch and feel’ is what the consumers want before they buy their electronics. They want to use and try out the product before spending big bucks. This is what has encouraged the growth of concept stores. It’s a
IT solutions in the retail sector are not only providing a seamless shopping experience to the consumer, but are also helping businesses streamline their operations so that they can meet the challenges of competition, shrinkage, supply
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Franchise India Holdings Limited
Harish Bijoor Consults Inc.
Sr. Sub Editor
Retail One Solutions and Services Private Limited