Kotak Mahindra Bank (KMB), today, announced the availability of Flipkart’s mobile site in its mobile banking app, which gives the customer a secure in-app shopping environment. KMB has been expanding the scope of offerings on its mobile banking app, and this move further strengthens its mStore which already allows booking of air tickets, hotels and bus tickets.
Customers can shop seamlessly and check-out faster with choice of relevant payment options, as billing and delivery details are already available with KMB. Furthermore, in-app shopping reduces transaction failures, and allows them to track cancellations and refunds in the same window. They only need to register once on the app to start shopping.
Customers can also enjoy special periodical offers, in addition to attractive prices by Flipkart. Shopping on Flipkart m-site via KMB’s mobile banking app will not attract any additional charges.
Deepak Sharma, Chief Digital Officer, Kotak Mahindra Bank, said, “In the digital landscape, availability and ease of access has blurred the lines of service and delivery in every possible area. As a Bank, we are conscious of our customers’ needs and want to ensure the best of all services for them. We are delighted to have a partner like Flipkart, who understands the needs of varied customer segments and offers products across the wide spectrum of categories.”
“We want to make our mobile banking app, a one-stop solution that caters to the needs of our customers. The integration has added the element of lifestyle and shopping to our mStore, which already is a window for our customers to book flight, bus tickets and hotel rooms within a single app,” Sharma added.
Samardeep Subandh, Chief Marketing Officer at Flipkart said, “At Flipkart, it is our goal to transform commerce in India through technology and to offer to customers across India quality products at affordable rates. Flipkart and Kotak Mahindra Bank are market leaders in their own space, and through this partnership we aim to make the customer shopping experience truly comprehensive by integrating our shopping platform within the Kotak app mStore.”