Domestic online marketplace Snapdeal has recently come up with its new platform ‘Sherpalo’ to enhance seller experience on its platform. This platform provides a single point access to all seller services including on-boarding, training, product listing, inventory, order and return management, advertising amongst others.
With Sherpalo, sellers will be able to manage and optimise their online operation.
"With over 2,00,000 sellers now using our marketplace to grow their business, our endeavour is to use technology to help them in becoming more successful and to scale their business effectively. The guiding principle behind introducing this easy and intuitive panel is our promise of 'Online Business Made Easy'," said Vishal Chadha, Senior Vice-President - Market Development, Snapdeal.
According to the statement issued by the company, the Sherpalo platform enables listing verification process through image classification, algorithmic score of image quality and allows sellers to click and add products via mobile, making cataloguing extremely easy for them.
"We are excited to launch 'Sherpalo' for our sellers. Similar to the process we followed to refresh our customer interface earlier this year; we have mapped seller journeys on Snapdeal and tailored the interface to suit their needs effectively. We are confident that the new interface will make it extremely convenient for small and medium enterprises to grow their businesses on Snapdeal," said Anand Chandrasekaran, Chief Product Officer, Snapdeal.
The platform also allows sellers to access self-learning videos and generates performance reports, helping identify areas of improvement in operations.
The refreshed seller panel is available on both web and app platforms.
With the launch of this platform, Snapdeal moves a step ahead with its plan of bringing onboard 1 million micro, small and medium enterprises (MSMEs) on its platform in the coming three years.