Leveraging on SaaS-based technology, NCS is able to ensure service quality of its projects, help its customers gain operational efficiency and provide enhanced user experiences.
NCS and Capillary Technologies announced an exclusive partnership to pave the way for new technological innovations concentrating on the retail markets including food & beverage (F&B), hospitality and fast-moving consumer goods (FMCG) sectors.
The partnership will allow NCS, the leading regional information technology (IT) and communications solutions provider to help its customers to utilise Capillary's SaaS-based solutions to meet their business goals for the retail markets in Asia Pacific. Leveraging on SaaS-based technology, NCS is able to ensure service quality of its projects, help its customers gain operational efficiency and provide enhanced user experiences.
Commenting on this partnership, Lai Weng Yew, Vice President, Business Application Services of NCS said, " The retail industry has been growing rapidly across the globe, especially in Asia and retailers need advanced tools to optimise their ROI. NCS' expertise in solution delivery combined with Capillary's SaaS-based product portfolio and experiences allow us to deliver innovative solutions for our clients to reach out to their target customers."
Technology in the retail industry is going beyond its role as just an enabler. Retailers and consumer brands across the world have been using technology innovatively to revolutionise the way they engage with their customers leading to tangible business value such as faster growth and higher topline.
Speaking on the partnership, Aneesh Reddy, Co-founder & CEO, Capillary Technologies said, "We are very excited to enter into this partnership with NCS. Our next level of growth is in scaling up what we do so well and we are confident this partnership will help us get there."
Capillary's revolutionary customer engagement solutions and its expertise in working with the retail industry is a natural fit with NCS's vast expertise in consumer-focused industries combined with top-notch expertise in delivering technology services to enterprise customers. Through this partnership, NCS and Capillary aim to harmonise the retail value chain for the next level of growth in areas such as ecommerce and mobile marketing.
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