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one of the retail majors deployed a model analysing the shopping pattern of customers and predicted their chances of Parents-to-be in recent future.
Flipkart is using machine learning (ML) to arrive at a structured address classification system for order deliveries addressing the challenge posed by Indias unstructured postal address systems.
Employee Engagement driven by technology in turn drives differentiated customer experience and galloping revenues
Omnichannel retailers have been trying to bridge this knowledge gap by integrating point of sales and customer relationship management data.
Even though the traditional sales funnel is officially extinct with this new digital journey comes opportunities to collect customer data
Customer segmentations can be created with associative data of one group of buyers with other groups who have no connection whatsoever with the former.
The Big Data generated as a byproduct of our increasingly interconnected existence is a vital resource in AI development.
According to the research, the biggest challenge that stands in the way of this adoption is disjointed technology & systems within retail enterprises.
Experts assert that voice will be the preferred mode of transaction for e-commerce, banking, and payments in the near future.
According to PwC, through machine learning and analytics will improve predictive maintenance and it is estimated that there will be as much as 38 per cent increase in the next five years.
This article is regarding how the shopping malls are using digital technology to innovate their services and infrastructure to enhance customer experience.