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The study also reveals that 97% of organizations believe that current last-mile delivery models are not sustainable for full scale implementation across all locations, and that free shipping costs cannot be maintained unless delivery costs are reduced thr
Employee Engagement driven by technology in turn drives differentiated customer experience and galloping revenues
Only 55 percent of retailers worldwide have technology in place to manage unplanned absences: Global Study
The Indian retail industry is one of the most dynamic and fast-paced industries, poised to grow at a rate of 60 per cent to US$1.1 trillion by 2020.
Even though the traditional sales funnel is officially extinct with this new digital journey comes opportunities to collect customer data
A retail biz means lots and lots of data and in fact, a continuous stream of data.
7% of the leading organizations in India are investing in Blockchain implementation.
Organised retail penetration expected to reach 10% 2020 against current 7%
Online players such as Amazon, Alibaba.com, Lenskart, and Nykaa have started investing in brick-and-mortar stores; offline stores like Max Fashion have made their online presence by launching their websites and apps.
Globally it is $100 billion business while in India it is hardly a $200 million business but is expanding at over 40% year over year.
According to the research, the biggest challenge that stands in the way of this adoption is disjointed technology & systems within retail enterprises.