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Employee Engagement driven by technology in turn drives differentiated customer experience and galloping revenues
Only 55 percent of retailers worldwide have technology in place to manage unplanned absences: Global Study
The Indian retail industry is one of the most dynamic and fast-paced industries, poised to grow at a rate of 60 per cent to US$1.1 trillion by 2020.
Wakefit has joined hands with a standup comedian to reach out to its customers instead of betting big bucks on exorbitant TV ads or newspaper promotions.
7% of the leading organizations in India are investing in Blockchain implementation.
According to the latest KPMG report Customer Experience- The New Operational Excellence personalization is the highest driver for customer experience journey.
According to a finding by comScore, smart speakers recommend a brand other than the one consumers are trying to order through the device.
Lifecycle marketing is a way of engaging with the customers contextually, guiding them along their journey with the brand, and providing them the experiences they like
According to PwC, through machine learning and analytics will improve predictive maintenance and it is estimated that there will be as much as 38 per cent increase in the next five years.
A Blockchain is a distributed database that maintains an ever-growing list of records called blocks.
For a country that has over 200 million online consumers, who share personal data that starts from mobile numbers to postal address and goes up till bank details, protecting the data of these consumers is no small feat.
Digital influencers are the new breed of marketers who have brought 360 degree shift in traditional approach adopted by brands when it comes to brand promotion.