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Employee Engagement driven by technology in turn drives differentiated customer experience and galloping revenues
Only 55 percent of retailers worldwide have technology in place to manage unplanned absences: Global Study
The Indian retail industry is one of the most dynamic and fast-paced industries, poised to grow at a rate of 60 per cent to US$1.1 trillion by 2020.
Wakefit has joined hands with a standup comedian to reach out to its customers instead of betting big bucks on exorbitant TV ads or newspaper promotions.
7% of the leading organizations in India are investing in Blockchain implementation.
According to the latest KPMG report Customer Experience- The New Operational Excellence personalization is the highest driver for customer experience journey.
The organized gifting market in India is worth a whopping Rs 25,000 croreand the year-on-year growth for the market is estimated at 40-45 per cent
India is expected to become the worldâ€™s third-largest consumer economy with a size of USD 400 billion in consumption by 2025.
According to a finding by comScore, smart speakers recommend a brand other than the one consumers are trying to order through the device.
Lifecycle marketing is a way of engaging with the customers contextually, guiding them along their journey with the brand, and providing them the experiences they like
So far, Reliance Jewels has 78 showrooms across 47 cities and is expanding exponentially.
Current mall inventory across 8 cities is 232 malls, spread across 81.26 msf. There is a 16% increase compared to last 3 years.