artificial intelligence

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How SMEs can Profit from Accelerated Digital Transformation

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The increasing use of digital technologies in business functions like finance, HR, marketing, supply chain management, and logistics, etc., is resulting in a better customer experience.

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Role of Technology in Enhancing Consumer Experience

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The customer lifetime value of a loyal customer is higher and hence it is beneficial to provide a memorable experience further leading to word-of-mouth marketing for the brand.

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How Artificial Intelligence is the Future of Retail?

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Consumers can be adventurous when it comes to choosing products or be traditional and stick with their preferred brands.

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Technology to Aid Growth of Beauty Segment in 2021

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The world of technology has changed rapidly in the professional beauty sector.

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Retail in Future: Harnessing the Power of New-Age Tech to Thrive in 2021

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Digital Darwinism played a critical role in pushing companies to adopt technology and take the buying-selling experience to the next level by connecting with customers emotionally.

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Malls Bet Big on Technology To Gain Consumer Confidence Back

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With e-commerce being a looming threat to the business, malls have to focus on customer satisfaction and experience to ensure customer retention and business expansion.

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Forging the Future of Customer Experience: Unleashing the Power of AI

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Global enterprises and organisations can utilise 5G as a foundation for improving the customer experience

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2021: An Intricate Year to Retain Growth and Progress

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2020 brought the urgency of change in terms of digital transformations and operational excellence.

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2021: Changing Dynamics of Retail Industry

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During the crisis, the industry has managed to re-align itself to the changing consumer behavior and evolving business environment.

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84 pc Indian Consumers feel AI drives better customer experience

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Almost 78 percent consumers are comfortable interacting with AI for business-related queries.

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Automation Trends In E-Commerce 2021: A Game Changer

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The future of e-commerce is closely inclined to its dependency on automation.

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5 Predictions for Retail & E-Commerce Industry in 2021

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The technological disruption in the retail space has made the consumer more connected with devices through online shopping, e-medicines, payments etc.

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Is Virtual Tech the Next Big Frontier in Retail?

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Over the last 3 years, India has been witnessing a host of many startups and tech companies using AR, VR and other immersive technologies that mimic IRL (in real life) experiences.

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The Future of Omnichannel Retailing in India

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Advancement in technology and emergence of new technologies like artificial intelligence, IoT, chatbots, robotized customer service, augmented reality is uniting the physical and digital world of shopping

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Robotics & Artificial Intelligence: Fueling Growth of Indian FMCG Industry

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Key players in the sector are learning fast, innovating and transforming their ways of operating to meet changing customer demands.

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5 Retail Trends To Look Forward To In 2021

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In 2021, retailers are expected to see dependency on technology to a great extent, from the use of omnichannel marketing to AI-Driven analytics to understand customer preferences, these new trends are going to shape the retail sector only for the better.

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Scenario and prospects of Artificial Intelligence in retail & consumer goods sectors

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Artificial Intelligence is the next big transformation in technology that is going to touch lives the world over.

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Why Retailers Are Innovating & Diving Deeper into AI and Robotics Solutions?

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The new developments are encouraging both brick-and-mortar and e-commerce companies to look to artificial intelligence and robotics in retail in order to achieve greater levels of efficiency and customer satisfaction.

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How Technology will take a front seat in the Retail Industry - Post COVID-19?

6Min Read

The future of shopping is arguably more interesting and uncertain. We see stores behaving more like websites and websites behaving like stores.

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How AI Can Save the Day for Retailers Amid Coronavirus Crisis

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No matter how haphazard these circumstances seem, technology has an organized solution. Early intervention of artificial intelligence can save the day for retailers,