Advancement in technology and emergence of new technologies like artificial intelligence, IoT, chatbots, robotized customer service, augmented reality is uniting the physical and digital world of shopping
Few of the biggest tech trends that are grabbing headlines in the retail space are Artificial Intelligence (AI) and Virtual Reality (VR).These two buzz words are successfully fetching the attention of retail IT leaders across the globe.
Tech trends in retail change with seasons. After phygital, click & collect, conversational commerce and even video commerce, cameracommerce is the new kid on the block. Can this new process of click, look, buy change the future of shopping? Let's find out