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Showing 1 - 12 Articles out of 12

How Indian Retail is driving the Next level of digital engagement?

At an ordinary retail store, bots can easily reduce the work burden of its human counterparts.

BY Shwetha Satyanarayan  |  Sep 03, 2018  |  comments ( 0 )  | 

Indian malls go hi-tech to wow shoppers

By uniting conventional methods with key success elements of the digital ethos, brick-and-mortar retailers, in fact, have an advantage over e-commerce.

BY Guest author  |  Jul 19, 2018  |  comments ( 0 )  | 

Human Intelligence the future of AI?

Global leaders too are not unaware of this new demand for Human Intelligence and have started to invest in this conversational ability.

BY Shwetha Satyanarayan  |  Jul 11, 2018  |  comments ( 0 )  | 

An analysis of the e-commerce growth in India

Growth will be aided by several factors including rising internet penetration, drop in data access costs, shift to smart phones, flow of credit to consumers and micro enterprise increase in domestic consumption, affluent middle-class and rising income and

BY Guest author  |  Jul 05, 2018  |  comments ( 0 )  | 

How Apple, Lush are harnessing customer first approach in the changing world?

Global retailers such as Lush, Apple, Ernster amongst others focusing on customer first approach not only to win laurels but also to improve business.

BY Shipra Srivastava  |  Jul 04, 2018  |  comments ( 0 )  | 

How Chat Bots handling customers in Retail

Chat Bots can simulate a human interaction by understanding a user’s queries and providing human-like response. Chat Bots use a technology to understand human inputs (voice or text), apply context and provide output.

BY Shwetha Satyanarayan  |  Jun 29, 2018  |  comments ( 0 )  | 

Trends in Loyalty and Retail space to look forward to in the year 2018

While retailers are constantly involved in introducing new trends, industry leaders are also looking at customer engagement programs, which is the biggest influencer in the retail and e-commerce segment.

BY Guest author  |  Dec 28, 2017  |  comments ( 0 )  | 

Conversational commerce: Dawn of the new technology

With competition increasing fiercely in the retail world, many brands have taken on to innovation technology for enhancing their business. Conversational commerce is one such initiative.

BY Shwetha Satyanarayan  |  Nov 16, 2017  |  comments ( 0 )  | 

How Chatbot will transform traditional retail?

Chatbot is a cutting edge technology which has the power to uplift the entire shopping experience which ultimately may result in improving the margins of any retailer across the categories.

BY Shipra Srivastava  |  Sep 16, 2017  |  comments ( 0 )  | 

E-commerce sites are betting big on artificial intelligence (AI): Study

Online shopping portals have extensively been using predictive capabilities to gauge consumer interest in products by building a targeted understanding of preferences.

BY Indian Retailer Bureau  |  Mar 10, 2017  |  comments ( 0 )  | 

How retailers are using technology for effective retailing

As consumers have become tech friendly, technology can allow retailers to interact and offer excellent services to them.

BY Guest author  |  Sep 21, 2016  |  comments ( 0 )  | 

Amazon to build a strong logistics network

Winning market-share in India is one of Amazon's biggest challenges right now. It hit $1 billion in sales there faster than it has in any other geography, but continues to face huge hurdles and growing competition.

BY Indian Retailer Bureau  |  Oct 05, 2015  |  comments ( 0 )  |