Advancement in technology and emergence of new technologies like artificial intelligence, IoT, chatbots, robotized customer service, augmented reality is uniting the physical and digital world of shopping
Technology has undoubtedly reshaped the way business is done in today's world. Be it online shopping, Artificial intelligence or block chain technology. Let's look at some tech trends that will prove worthy this year.
Technology has proved highly beneficial for the retail industry, may it be shopping apps, AI or even soon to be operational voice based personal assistance. Is this a beginning of a new chapter in the retail ecosystem?