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According to the latest KPMG report Customer Experience- The New Operational Excellence personalization is the highest driver for customer experience journey.
At an ordinary retail store, bots can easily reduce the work burden of its human counterparts.
These e-commerce tech giants have helped connect the buyer and seller, thereby protecting some of the most ancient and even dying arts/tradition and products. All you need as a customer is a smartphone and glance through your various choices and once the
Regulatory Authority For E-commerce is Badly Needed
Dryfruits are fetching a lot of traction in online space. Owing to numerous advantages of exclusive online distribution many wholesellers are now turning into eretailers to reach out their consumer base directly.
Worldwide, the retail grocery sector has become a battleground, with even non-grocery players (Amazon.com and peapod.com to name a few) in the fray, wanting a part of the food dollar.
Similar cases have been reported of being cheated by two giant online shopping destinations and they are Amazon and Flipkart.
One of the major challenges of the eCommerce industry today is the rising consumer concern about counterfeit and piracy, especially in terms of payments and villainous eCommerce imposters.
Major complaints were filed against e-retailers including Clues Network, TSG Fashions, One 97 Communications, Jasper Infotech and Cloudtail India etc.
The council found the practice very unethical as the claims made by Patanjali were baseless.
Cyfuture, that was hired by Ringing Bells to handle its customer services, has filed a police complaint against the smartphone company due to non-payment of dues.
E-commerce marketplaces in India have seen tremendous growth in the past three years. This has been fueled by 50,000 to 1 Lakh sellers that have been on-boarded by these e-tail giants.
With this partnership, Eshopbox expects to create an opportunity for online fashion retailers and wholesalers to increase their visibility, brand awareness and sales opportunities.
Customer experiences are being created by harnessing the power of technology and adopting customer oriented practices and it is important, when the whole ecosystem is trying to remain ahead of their competition.