How Improving Customer Experience Can Enhance Company Valuations to As Much As 400 pc
4Min Read
Companies will have ample opportunities enhance CX in order to consistently deliver on their customer promise
Customer Experience
Total 26 Results
How is SR Shopping Mall Offering an Online, Immersive & Customer-Centric Shopping Experience
2Min Read
SR Shopping Mall has worked with ShopConnect to implement a one-click live video connect widget.
Rediscovering Retail
4Min Read
Convenience, safety, and technology will make the customer happy and return to buy more.
How Bright is the Future of Neighborhood Malls?
4Min Read
Neighborhood malls have to sharply target their customers with the need of the hour of customers.
Preparing your Tech Team for the Diwali Season Sales
4Min Read
During this festive season of Dussehra and Diwali, Indian retailers are predicted to generate US$9.2 billion in online sales, according to Forrester.
Future of FMCG Sector in India
3Min Read
With a growth rate of 14.7 percent, the FMCG sector has been projected to grow to a market size of almost US$ 220 billion by 2025.
How Online Fashion Brands are Using Analytics to Personalize Customer Experience
3Min Read
Brands use data and analytics to fine-tune their merchandise, something that attracts repeat visits from users.
Retailers To Invest Aggressively in Customer Engagement, Cloud, IoT to Drive Efficiency
1Min Read
Retailers are leveraging digital technologies to deliver an immersive, and omnichannel customer experience to gain an edge in the emerging 5G era.
How Retailers can Enhance Customer Experience UsingTech Innovations
6Min Read
Besides ramping up capabilities to better serve consumers in the online channels, retailers also made in-store tech investments to create touch-less retail experiences.
Grofers Elevates Real-Time Customer Experience for its Users
3Min Read
With the primary objective of delivering an improved and real-time experience to customers, Grofers decided to implement a customizable and robust ticket management system.
Role of Technology in Enhancing Consumer Experience
3Min Read
The customer lifetime value of a loyal customer is higher and hence it is beneficial to provide a memorable experience further leading to word-of-mouth marketing for the brand.
How Headless Commerce Improves Customer Experience
4Min Read
With the increased online preference be it for shopping or medical consultation, the brands are moving towards the adoption of headless commerce solutions.
Digital Platforms: Centre for Delightful Customer Experience
3Min Read
The digitization of communication has pivoted the customer to the centre stage as never before. Social media and its power to sway opinions have turned the tables for organizations.
Tips to Create a Stellar User Interface and How it Impacts Customer Retention
3Min Read
Over the last decade, user experience (UX) and Customer Experience (CX) have become well-known buzzwords for marketers around the world.
New Normal 2021: Tech Logistics Trends
4Min Read
The impact of the ongoing pandemic will sprawl over 2021, hence it's only logical to expect those new supply chain and logistics trends that emerged in 2020 to lead the way next year.
How Chatbots & Intelligent BPO Are Enhancing Customer Experience In Retail Industry
4Min Read
The rise of intelligent BPOs is helping retailers tackle newer challenges of rising transaction volume, business complexity, and the need for personalized instant services.
5 Keys to provide great Luxury Customer Experience
4Min Read
Luxury brands claim that they are in the business of creating dreams and making them true. Therefore, brands must surprise and wow their customers again and again.
How advanced digital technologies deliver immersive consumer experiences?
3Min Read
The current generation is 'digital-first' and has adapted to technology; therefore, brands do not need to worry about customer adoption.
AI has the power to change how we search and how people shop
4Min Read
How AI powered visual search can make product discovery and purchase an enjoyable experience for the inspiration-driven customer.
The Future of Immersive Customer Experience in the Retail Sector
4Min Read
Millennials and Generation Zconsumers are expecting a much deeper level of personalization in today's environment, where brands and retailers should understand their patterns and nodes of interests.
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