The impact of the ongoing pandemic will sprawl over 2021, hence it's only logical to expect those new supply chain and logistics trends that emerged in 2020 to lead the way next year.
The rise of intelligent BPOs is helping retailers tackle newer challenges of rising transaction volume, business complexity, and the need for personalized instant services.
Luxury brands claim that they are in the business of creating dreams and making them true. Therefore, brands must surprise and wow their customers again and again.
Millennials and Generation Zconsumers are expecting a much deeper level of personalization in today's environment, where brands and retailers should understand their patterns and nodes of interests.
The mom and pop stores struggle to find their place in the digital medium. The consumers are on the lookout for reliable vendors to relish a satisfactory shopping experience.
In order to track, measure and improve in-store customer experience, Central, the multi-brand fashion department store from Future Lifestyle Fashions Limited has signed up with Cloudcherry India.