Role of Technology in Enhancing Consumer Experience
3Min Read
The customer lifetime value of a loyal customer is higher and hence it is beneficial to provide a memorable experience further leading to word-of-mouth marketing for the brand.
customer experience
1 - 16 Result out of 16
How Headless Commerce Improves Customer Experience
4Min Read
With the increased online preference be it for shopping or medical consultation, the brands are moving towards the adoption of headless commerce solutions.
Digital Platforms: Centre for Delightful Customer Experience
3Min Read
The digitization of communication has pivoted the customer to the centre stage as never before. Social media and its power to sway opinions have turned the tables for organizations.
Tips to Create a Stellar User Interface and How it Impacts Customer Retention
3Min Read
Over the last decade, user experience (UX) and Customer Experience (CX) have become well-known buzzwords for marketers around the world.
New Normal 2021: Tech Logistics Trends
4Min Read
The impact of the ongoing pandemic will sprawl over 2021, hence it's only logical to expect those new supply chain and logistics trends that emerged in 2020 to lead the way next year.
How Chatbots & Intelligent BPO Are Enhancing Customer Experience In Retail Industry
4Min Read
The rise of intelligent BPOs is helping retailers tackle newer challenges of rising transaction volume, business complexity, and the need for personalized instant services.
5 Keys to provide great Luxury Customer Experience
4Min Read
Luxury brands claim that they are in the business of creating dreams and making them true. Therefore, brands must surprise and wow their customers again and again.
How advanced digital technologies deliver immersive consumer experiences?
3Min Read
The current generation is 'digital-first' and has adapted to technology; therefore, brands do not need to worry about customer adoption.
AI has the power to change how we search and how people shop
4Min Read
How AI powered visual search can make product discovery and purchase an enjoyable experience for the inspiration-driven customer.
The Future of Immersive Customer Experience in the Retail Sector
4Min Read
Millennials and Generation Zconsumers are expecting a much deeper level of personalization in today's environment, where brands and retailers should understand their patterns and nodes of interests.
How Technology is Aiding in Improving Consumers Experience This Diwali
2Min Read
The mom and pop stores struggle to find their place in the digital medium. The consumers are on the lookout for reliable vendors to relish a satisfactory shopping experience.
How Technology will make Retail Stores more Meaningful in the E-commerce Age?
3Min Read
Despite hyperbolic growth of e-commerce, 2019 or even the subsequent decade will not witness the death of the physical store
Human Intelligence the future of AI?
2Min Read
Global leaders too are not unaware of this new demand for Human Intelligence and have started to invest in this conversational ability.
How Thomas Pink improved the customer experience and sales?
1Min Read
Thomas Pink was facing the challenge in keeping on top of its customers expectations and ensuring ultimate shopping experience.
Future Lifestyle partners Cloudcherry to enhance customer shoping experience
1Min Read
In order to track, measure and improve in-store customer experience, Central, the multi-brand fashion department store from Future Lifestyle Fashions Limited has signed up with Cloudcherry India.
Enhancing customer experience
3Min Read
Next generation customer experience will help retailers score big
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