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This article is regarding how the shopping malls are using digital technology to innovate their services and infrastructure to enhance customer experience.
These human-like qualities can generate significant goodwill and drive a greater propensity to spend for nearly half (48%) of consumers. However, many organizations are failing to take consumer pain points and preferences into account when applying AI tec
Growth will be aided by several factors including rising internet penetration, drop in data access costs, shift to smart phones, flow of credit to consumers and micro enterprise increase in domestic consumption, affluent middle-class and rising income and
A Blockchain is a distributed database that maintains an ever-growing list of records called blocks.
Global retailers such as Lush, Apple, Ernster amongst others focusing on customer first approach not only to win laurels but also to improve business.
It was in 2015 that MasterCard indicated that India was one of the countries least ready to switch to a digital payments system.
Brands such as Glossier, Man Repeller amongst others which started as an online blog, became even more popular with the offline foray.
Chat Bots can simulate a human interaction by understanding a userâ€™s queries and providing human-like response. Chat Bots use a technology to understand human inputs (voice or text), apply context and provide output.
Digital influencers are the new breed of marketers who have brought 360 degree shift in traditional approach adopted by brands when it comes to brand promotion.
Digital reviews are important, what is being said on social media really creates the difference in terms of brand identity.
The smart sensors inside the machine will push out orders and if a customer changes his mind, it will read the weight of the product and understand what they have picked up, and charge them accordingly.
Endless aisle is an innovative technology which is helping the retailers in improving store conversion which results in improved revenue.