While the COVID-19 pandemic may have caused severe disruption across the globe over the past few months, it has offered valuable insights as to how the retail sector is set to evolve in the days ahead.
Technology has proved highly beneficial for the retail industry, may it be shopping apps, AI or even soon to be operational voice based personal assistance. Is this a beginning of a new chapter in the retail ecosystem?
There is a lot of talk about on-line retail dominating the traditional retail in India. Some have even gone to the extent of saying that on-line retail will eventually kill the traditional retail in this market.