John Stanley

How UGRs can affect retailers?

In February 2009 at the Australian National Nursery and Garden Industry Conference, the author carried out a survey to find out what the Australian industry thinks about itself and its customers. Read on to know the analysis results

Communication is one of the basic skills of business, and we all do it, but to different degrees of effectiveness. Let us get down to the basics of what entrepreneurs excel at.

The fastest growth ever seen in communications is the development of social media communications. The significance of Twitter seems to stand out. Let us see what it can do for your business and how you can use it.

The key to success in these challenging times is customer service. Building lasting customer relationship is a strategic advantage. This article states the benefits of cultivating customer relationship…