omni channel

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Why Brands Should Opt Omnichannel Retail Channel

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The introduction and adaptation of e-commerce during the past two decades has motivated retailers to accept the digital transition and incorporate online operations into their business.

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Indian E-Commerce Sector Poised to Define the Next Decade of Consumerization

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India is at an inflection point, with digital transformation witnessing mass adoption, bringing onboard a wave of first-time consumers and transforming the business landscape.

How Fashion has Changed in the wake-up of COVID19?

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How Fashion has Changed in the wake of COVID19?

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Ecommerce relies a lot on data, and while a true omnichannel setup would have taken considerably longer time to show benefits, the Covid-19 might have just reduced the timelines considerably.

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Omni channel support and its importance for great customer experience

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Businesses can fulfill the second criterion of a unified customer view by integrating their contact center solution with their CRM or ticketing solution.

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How Offline Retail is an Unmatched Rewarding Experience?

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With Offline retailers perfectly blending digital and physical worlds to provide a seamless experience to its customers, Traditional shopping clearly has an edge.

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What is the driving force behind Omnichannel story of India?

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Seamless integration between online, offline and marketplaces is important step in building omnichannel experience.

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How ShopX is helping Retailers and SMEs?

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Apart from modern trade, ShopX is also helping Micro, Small and Medium Enterprises (SME) through its innovative solutions.

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O2O model: Tackling with retailer's big challenge

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Amisha Jain is an imminent panelist at IReC 2019. She is leading the transformation at Zivame.com

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How VR is a third Dimension between online and offline?

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one of the retail majors deployed a model analysing the shopping pattern of customers and predicted their chances of Parents-to-be in recent future.

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This is how robotics technology is enhancing the end to end structure of warehousing

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Having a well equipped warehouse to store products and peripherals is very important for any retail brand. Technology has undoubtedly enhanced the process of storage and supply chain, but can robotics technology be the next big thing? Let's find out.

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Here are 4 retail habits being adopted by the new age consumers

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Along with the transitional shift witnessed in the Indian retail industry, consumers have also reshaped their retail habits and preferences. Here are 4 retail habits adopted by the consumers.

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Omni channel has opened Pandoras Box of Omnipresent opportunities for the retailers.

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This year, potential omni channel retail trends would surely benefit both, retailers and customers. The more the channels, the more information retailers get about their customers, resulting in better customer experience.