From understanding a customer's buying behavior to helping them buy what they like, technology has changed the shopping experience of a tech savvy customer. But is technology helping retailers analyze customer satisfaction? Let's know more.
With India's logistics space set to grow 10-15% annually, need for efficient supply chain mechanism is vital. This article talks about the strategies every retail startup needs to know to make their logistic program future driven.
Brands and retailers will need to adopt a socially enabled unified platform that helps to connect, promote and transact seamlessly by integrating in-store, mobile, cloud, analytics and social media to boost customer engagement.
The article sheds light on how changing retails dynamics in the face of technology disruption, the global influx of brands and maximization of footfalls have been offering the perfect customer experience.