With emerging retail channels and higher competition, today's retailer needs to exploit new ways of inspiring customer loyalty as customer satisfaction is not enough, customer delight is the new mantra for customer retention.
Eyeing $9 billion business opportunity in booming e-commerce business, India Post, which has the biggest network and serves the last mile, is boosting its infrastructure for real-time tracking of parcels through satellites using a new technology.
India Retail story is a promising one and has gained momentum riding on increased disposable income and fueling growth in demand even from Bottom of Pyramid (BoP) consumers. As per RAI & EY Study "Globally, India is among the top 10 retail markets.
Global e-commerce giant, eBay India's Managing Director, Latif Nathani met Commerce and Industry Minister Nirmala Sitharaman to discuss the growth opportunities prospects of the $ 3 billion Indian eCommerce industry, says a PTI report.
Google Inc. has partnered content providers like ABP News and Amar Ujala, along with government agency, Centre for Development of Advanced Computing (CDAC) to make regional content available on Internet