The desire to meet customer demands and expectations is not easy with every constant change in the industry comes new challenges, and these challenges have their own barriers which have to be understood to be resolved.
Flipkart, Reliance and many more such giant retail players have realised the strengths of kiranawallas and taken it to explore the semi-urban and rural markets through last-mile delivery advantage that kiranawallas have
LitmusWorld has facilitated Titan Eyeplus to conduct 'Customer Day' where top 10 front-line employees are called over to the Titan Eyeplus HQ and felicitated for their astounding efforts in creating memorable customer experiences
In India, custom fit offering is not a very well organised sector as yet. Traditional businesses which have been passed over generations with deep customer connect are still a large part of this sector.
A developing country shall attempt to be modernized and advanced if it introduces e-commerce effectively and efficiently, this would increase its productivity and make it competitively more challenging.
While back, choices used to scanty in this space, and was not proportional to changing habits of new age consumers. This scarcity led to the birth of many sock-preneur who have vouched to bring socks revolution.