The Last Mile Fulfilment series launched its first edition of Last Mile Fulfilment India 2016 (LMFIndia 2016) at The Lalit, Mumbai, from 22-23 July, 2016. Following the success of its two editions in Singapore, Last Mile Fulfilment Asia’s (LMFAsia) theme ‘Accelerating India’s eCommerce through Fulfilment’ focused on strengthening India’s ecommerce companies’ capabilities especially for fulfilment in the last mile.
According to the A.T Kearney’s May 2016 report, 50 per cent of the organised retail will be influenced by digital in 2020. Digital will play a key role in driving customers to buy online which leads to the growth of the eCommerce industry in India. The study also highlighted that the e-tail industry (online retail) will move towards service differentiation with some customers willing to pay for select premium services such as faster delivery, hassle-free return and extended warranty.
“With the eCommerce growth and change in customers’ needs in Asia, efficient last mile fulfilment plays a key role in the supply value chain. We recognised these needs and launched LMFAsia in 2015 which had received an overwhelming response. Hearing feedback from industry on the burgeoning eCommerce activities in India and the need for efficient last mile logistics, we felt that this is the right time for us to launch the LMF series in India. Together with Franchise India, we aim to curate a trade, networking and knowledge platform to help eCommerce companies in India progress locally and beyond India especially for fulfilment in the last mile,” said Adrian Sng, General Manager, SingEx Exhibitions.
Organised by SingEx Exhibitions and Franchise India, LMFIndia 2016 had witnessed industry stalwarts from retailers, ecommerce, parcel and logistics companies’ globally connecting, exploring business opportunities and sharing knowledge to achieve seamless last mile fulfilment in India.
The two-day event in Mumbai featured a knowledge driven conference covering both strategic and operational topics like synergising eCommerce with fulfilment, delivery challenges in India’s cities, how eCommerce is opening up opportunities for startups and many more.