Rubal Jain, Managing Director, Safeexpress elucidates on the various value added supply chain services it offers to eight different business verticals and how it provides a focused support to meet their core competencies.
Few eCommerce companies have their own logistics in place. How good this model can be in the future? Your take on it?
The eCommerce logistics space is very dynamic, and as the market expands it will evolve further. Going forward, the eCommerce companies may not be able to manage the logistics of the massive amount of daily orders, given that their core competency is e-retail. To achieve customer satisfaction, one must possess an extensive distribution network, so that they can deliver the product even in the remotest location of India, safely and in a time-definite manner.
What makes Safexpress different from its peer group?
Safexpress’ critical differentiating factor is that it provides value-added and highly customised 3PL services to its clients. The firm’s strategy for growth revolves around providing maximum value to its customers at every level, right from providing state-of-the-art warehousing support to managing entire supply chain of its clients.
What are your future expansion plans in terms of services and outreach?
Being hailed as the Knowledge Leader in the field of supply chain and logistics, we constantly innovate to provide our customers with world-class services. With the view to stay ahead of the competition, Safexpress has strengthened itself with innovative services like Easy2Move, SafeReturns, Stock2Shelf, Campus2Home, and many more. In terms of our reach, we are already covering every square inch of India. Though traditionally our service offerings have been aligned more towards the B2B customers, but going forward, we will be offering more and more services to the B2C customers as well.
In terms of 3PL infrastructure, we have a total warehousing space of over 9 million square feet across the country. Safexpress has established 25 Logistics Parks at key industrial hubs across the country. We plan to create 7 more Logistics Parks in the next couple of years.