Achieving Hospitality in Totality through Technology!

By streamlining the processes of its restaurant business, Barbeque Nation can focus on successfully expanding its network to other cities across India.

Solution provided by DVS

Barbeque Nation has set up about 1-2 POS machine in each of its restaurants.

LS Hospitality, a product from DVS, and Microsoft Dynamics provide a single integrated system for a wholesome overview of the business. The statutory and localisation requirements are taken care of in a user friendly way and hence, reporting is quick, online and reliable.

At Barbeque Nation, the biggest challenge was to track consumption and wastage of material across all kitchens in a single restaurant. This requirement has been taken care of through the implementation of LS Hospitality.

“Since the day we implemented LS Hospitality and MS Dynamics we have been very pleased with the performance. The software is very flexible in configuration and user friendly for the entry level staff. The software is very economical and doesn’t need much hardware resources. The facility to define one’s own reports is very helpful. Throughout the implementation, DVS’s (Dynamic Vertical Solutions) Partner EBT (Enterprise Business Technologies Pvt. Ltd) has been very responsive and pro-active. They understood our requirements well and made the changes to suit our business requirements in an efficient and timely manner,” says Sandesh Khandelwal, DGM Commercial & Project Incharge, Sayaji Hotels Limited —the parent company of Barbieque Nation.

“LS Hospitality Software is very user friendly and minimises our dependency on technical persons/IT professionals. Its Data Director Service provides the data of stores to HO based on day and time defined by the user. So, even though we are not working online we get the data at HO on time. The Accounts Schedule and Reports designing tool make it strong. The ease of customisation as per our business requirements, awards this software more stars than any other software in the market. Throughout the implementation phase and during the day to day running of the software, the response time of EBT team has been excellent, “ states Indrajeet Singh Arora, Asst. Manager Commercial - Asst Project Incharge, Barbeque Nation Hospitality Ltd.

Challenges faced by Barbeque Nation

  • Managing a single order across multiple kitchens, which were in a hierarchal structure.
  • Dealing with extensive offers and schemes specifically created for the hospitality industry.
  • Linking of table reservation to POS.
  • Data replication and consolidation in an environment, where restaurants are geographically spread across India.
  • Reduce total cost of ownership
  • Be ready for a change in your business and customer behaviour
  • Increase efficiency
  • Dynamic systems initiative
  • Allow business transparency
  • Make up-to-the minute decisions
  • Fewer mistakes
  • Optimise your purchase
  • Improve your wastage reduction levels
  • Increase  stability, resilience and speed

Key benefits of the LS Hospitality NAV

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