Amazon India has partnered with the Indian Railways to set up pickup kiosks in 4 railway stations across Mumbai. The initiative will be launched as a pilot in CSTM, Thane, Dadar and Kalyan.
Mumbai has the largest suburban railway network in the country, which services millions of passengers every day. The kiosks have been placed in high foot traffic locations within the station that provides easy accessibility and better convenience to Amazon customers who want to pick up their packages on their way in or out. Customers can select these points as a pick-up location on the checkout page of their order while shopping on Amazon India’s website.
Prakash Rochlani, Director (Last Mile Transportation), Amazon India, said, “As a customer-obsessed company, we are constantly leveraging our resources and technology to build initiatives which are grounded in customer convenience. The Suburban railway network forms the backbone of public transportation in Mumbai. We are excited about our partnership with the Indian Railways because it will help us provide an easy and convenient service for customers via these pickup kiosks when they are in transit every day.”
Indian Railways stated, “Millions of people use the suburban railways as a primary mode of transportation. We welcome this partnership as the launch of Amazon kiosks will help elevate our commuters’ experience at these stations. This will help Amazon customers pick up their orders during their commute, and thereby save time.”
Amazon India is committed to innovations which ensure a seamless shopping experience to the customers. This partnership will enable the company to boost its delivery network in Mumbai and assure convenience-led purchasing experience for customers.