Amazon India will launch specialised fulfilment centres (FCs) in two new cities, including Patna and Guwahati. The e-commerce major will also expand the capacity of its existing specialised FCs in cities such as New Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata, Ludhiana and Ahmedabad.
This move will enable Amazon to further speed up its delivery capabilities and handle the delivery of large appliances and furniture.
Unlike traditional warehouses, the fulfilment centres are equipped with a highly automated pick, pack and shipping processes for facilitating safe and timely processing of orders.
Akhil Saxena, Vice President, Customer Fulfilment (Asia), Amazon, said, “Amazon India will now have a network of specialised FCs with close to 9 million cubic feet of storage space, an increase of close to 40 per cent from December 2018. We have also increased our specialised delivery network from 60 to over 80 delivery stations this year.”
“This expansion will ensure faster deliveries to close to 14,000 pin codes, a 2X increase from 2018, and customers from over 60 cities can now receive next day deliveries in these categories (large appliances and furniture),” he further stated.
Amazon has more than 3,500 products in its large appliances category comprising of TVs, ACs, refrigerators and washing machines, along with over 1.2 lakh products under the furniture range.
Saxena stated, “We are happy to announce the expansion of our specialised network for large appliances and furniture as we consistently invest in our infrastructure and delivery network to provide a superior experience to both customers and sellers.”