SBJ House of Luxury has introduced a doorstep service. The idea is to serve a corporate client who is short on time but wants best of suits for himself. This service helps him get that in comfort of this home or room. The company targets the corporate people who suffer from time crunch and wants the best in the suits along with the corporate power houses and hotels. The team structure comprises the project leaders, CRM representative, fashion consultant, fabric expert and Dial-a-Suit team.
The process goes like this
• Customer call the given number
• CRM representative provides details and fix appointment
• Dial-A-Suit team, on information, reaches the venue
• Client interaction + Selections + Measurements
• Order processing – backend process
• Trial + Delivery