HyperCity leverages Oracle applications

Aims to optimise store operations and enhance customer experience.

HyperCity has implemented Oracle Retail solutions to integrate retail store operations and help deliver better insight into its 12-store hypermarket business to optimise sales, profitability and customer service initiatives. The use of Oracle Retail will aid them to work around enhancing customer experience in their stores. The application of Oracle Retail Point-of-Service, Oracle Retail Central Office and Oracle Retail Back Office facilitate HyperCity to create a solitary, centralised platform for hypermarket operations.

“Our investment in Oracle Retail solutions is enabling us not only to provide a more consistent customer experience in store, but also to optimise our performance by better matching consumer demand with merchandising and operational requirements. Ultimately, this will help HyperCity to continue to deliver that differentiated and superior shopping experience that we are committed to providing,” said Mark Ashman, CEO, HyperCITY Retail India.