Running a restaurant is a continuous journey while people can use technology to command better prices, margins and revenue growth. With an experience of running a restaurant and running a restaurant software management company, a noticeable secret in restaurant running lies in keeping a sharp focus on manufacturing operations.
Inventories accounts for the largest portion of the net assets of any restaurant business. When sales fall below forecast, restaurants are stuck with unsold inventory. Food is at a major risk to turn obsolete and gets accompanied by more falling prices, which in-turn can shrink to the vanishing point.
Made-to-order applies to producing a unit after the customer’s order is placed. Inventory kitchen also gets the information when the customers place their orders and deliver the ingredients required in the kitchen, which immediately places them into production, and waiters take away the food within hours after they're placed.
If the order has to be delivered, the system notes the time out of the entire cycle from the order of delivery. The supply chains can deliver in less time once the order is placed. Or, the system then squeezes time out and the order is placed on the table that comes on the software.
These days’ restaurants opt for POS software that improves the inventory savage and turnover, which in turns increases the cash-flow. A better cash-flow can help improve margins as well as revenue and market share.
This gives a fair opportunity to restaurants to change its inventory twice a month. Thus, restaurant can also make changes in the menu comparing and learning from the competitors and making a decision on improving margins or on cutting prices. It also provides the latest improvements ahead of other makers.
By the time a restaurant is functioning well, there comes a need to maintain it, but talking about the flip side, the restaurants often face margins depression. Even then with good cash flow at other times, they can lower prices at a time when they are not expecting multiple customers, and still run high return on capital and positive cash flow.
While you track the inventory, supposedly a dish is failing to impress the customers and there lies an option of making some changes to the recipe or even discontinuing it completely.
Every restaurant owner needs to track running costs, must sell their products at price that can pay off these costs as well as achieve the planned profit. The simplest way is to calculate velocity, which in the terms of restaurant can be the ratio of sales rupees to net assets deployed in business. This can be called a production model for the restaurants.
Taking inventory is a tedious, but a necessary task. Instead of manually managing all the management on the computer, it is now possible to save it on the POS software and manage it remotely. This eliminates steps from the process which saves time and reduces the chance of human error.
Fortunately when it comes to POS, the suppliers are proposing that a different module restaurant can opt for services for only what they require.
Author's Bio: This article has been authored by Sakshi Bhasin Tulsian, Co-Founder, POSist Technologies Pvt. Ltd.
Talking to Restaurant India, Sampat reveals how the online booking is leveraging the restaurant business in India briefing about the payment gateway offered by the online companies.
How is the online food ordering changing the Indian food business scenario?
Online food ordering and table reservations are a growing trend across urban India. In my view this trend will continue to grow for the next two to three years. Because the convenience offered by online and mobile platforms is a great value to consumers over the traditional method of calling.
These days we see banks are also offering discounts in association with restaurants. How it is leveraging the online booking for restaurants?
Banks and loyalty programmes are offering discounts for online table reservation by leveraging platforms like Dineout, Foodpanda and many more. For consumers, this is a great benefit as they can plan ahead and also get an offer along with experiencing a special meal. Banks have great mindshare with their consumers and are pushing them to discover more is good for the restaurant industry in general.
What is your take on m-commerce for restaurant industry?
Mobile platforms such as apps and mobile sites are the fastest growing platforms of usage in the food and nightlife discovery and search space. With the massive growth of smartphones, we believe this trend will continue to accelerate for several years. On our own platforms, nearly 50 percent of all traffic and usage comes from mobile.
How friendly are the mobile apps introduced by you to the customers and the owners of the restaurant?
TimesCity has introduced its new mobile app in December 2013 and it has been recently featured by Apple as the number one free-app in the lifestyle category on the app-store. The TimesCity app has received glowing reviews from consumers and our usage on mobile has been growing beyond our expectations. The app enables consumers to find great restaurants and in the process makes it easier for merchants to attract valuable customers as well. TimesCity offers a number of promotional features for merchants to promote themselves on the TimesCity platform across the web, mobile, food guide, and print.
How are sites like TimesCity helping the restaurant business to grow?
A large chunk of foodies now visit TimesCity to discover new and great restaurants in their cities. Consumers are increasingly looking at reviews, menus, directions, and other vital information about restaurants before making a choice for where to dine out.
Our platform empowers restaurant owners to present themselves well in front of users and work to attract them to come to their establishments. We offer a number of promotional features for merchants to promote themselves across the web, mobile, food guide, and print.
Explain the payment gateway mechanism while booking online?
The online booking process on TimesCity is free to consumers and we do not charge any fees for this service. From time to time we have specials offers, such as Gourmet Week, and in those cases we work with leading payment gateways to provide a smooth and secure experience to consumers.
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