McDonald's make key changes in Global leadership team

Melissa Kersey, Chief People Officer, McDonald’s USA, has decided to leave McDonald’s to move on to her next challenge. Melissa has been a critical driver of the fast food chains People function in the U.S., and her commitment to People has shown up in so many ways.

Her work to grow the restaurant staffing through world-class recruitment technology expanded their labor pool and helped McDonald’s become more competitive in the U.S.

She also launched the U.S. Diversity Strategy, which focused on improving our talent pipeline and creating a more diverse workforce. In addition, she has been an incredible resource in sharing her deep knowledge of the U.S. business.

“I am pleased to announce the promotions of two respected leaders in our talent pipeline, Melanie Steinbach and Shammara Howell, who will support our continued growth as a function as we work to evolve alongside the business,” said Heidi Capozzi, who herself was named the company’s global chief people officer earlier this year.

Melanie Steinbach, currently Vice President and Global Chief Talent Officer, has been promoted and will step into the role of Senior Vice President and Chief People Officer, McDonald’s USA.

With Melanie’s appointment, Shammara Howell has been promoted to Vice President and Global Chief Talent Officer. Shammara will assume responsibilities for Talent Attraction, Organizational Design, Talent (Global Functions, U.S. and International) and Talent Strategy. Shammara’s McDonald’s experience as Senior Director, Center HR for the global functions – alongside her deep outside perspective – will be a strong asset to the People team as we advance our global talent objectives.

“These are exciting developments as we continue to tap into our pipeline of talent and refine our People strategy to fit the evolving needs of the business and regain momentum,” she added.

These leadership changes are effective July 1. In the meantime, Melissa, Melanie and Shammara will work closely together to ensure seamless transitions.