Radisson Hotel Group has launched Braille menus across its properties in South Asia, strengthening its commitment to inclusivity within the hospitality industry. In collaboration with the Confederation of Indian Industry’s (CII) Young Indians, this initiative aims to create a more welcoming and accessible dining environment for visually impaired guests. With the introduction of Braille menus in its 125 operating hotels, including key properties in India, Radisson is prioritizing independent dining experiences for all its guests.
Visually impaired guests often face challenges when navigating traditional menus, which can lead to dependence on others or isolation during dining. Radisson Hotel Group's initiative empowers these guests by providing the means to make meal selections independently. In some properties, audio QR codes are being introduced, allowing guests to listen to the menu options at their own pace. These innovations are set to expand to other hotels within the Group’s portfolio, further enhancing the accessibility of dining services.
Nikhil Sharma, MD and Senior Area VP, South Asia - Radisson Hotel Group said, “At Radisson Hotel Group, we are committed to creating spaces that are welcoming and accessible for all our guests. Introducing Braille menus is an important step toward building inclusive dining experiences, ensuring that everyone—regardless of their abilities—feels valued. Our collaboration with CII’s Young Indians reflects on our broader commitment to diversity and inclusion in everything we do."
The first hotels to implement this initiative include Radisson Blu Marina New Delhi, Radisson Blu Plaza Hyderabad, Radisson Blu Plaza Mysuru, Radisson RED Mohali, and Radisson Blu Resort Kumbhalgarh. Radisson Hotel Group plans to roll out the initiative across its entire network in South Asia.
Chef Rakesh Sethi, Corporate Executive Chef for Radisson Hotel Group South Asia said, “Dining is not just about food; it's an experience that should be available to everyone, without limitations. The introduction of Braille menus is a significant move in creating a truly inclusive environment where every guest can make their choices confidently."
The collaboration with CII’s Young Indians has played a key role in bringing this initiative to life. Tarang Khurana, National Chairman of CII – Young Indians said, "We are proud to partner with Radisson Hotel Group in this impactful initiative. This collaboration demonstrates a strong commitment to inclusivity, and we are confident that it will inspire others in the hospitality industry to adopt similar practices."
Rohit Puri, National Chair, Accessibility at CII – Young Indians added, "This collaboration with Radisson Hotel Group highlights our commitment to building more accessible and inclusive environments. By introducing Braille menus, we are making meaningful progress toward ensuring that every individual, regardless of their abilities, can enjoy the experience of dining independently and confidently."
As one of the largest international hotel operators in India, with over 194 hotels in operation and development, Radisson Hotel Group continues to set new standards for inclusivity in hospitality. With properties in over 114 destinations across India, the Group’s commitment to creating accessible and welcoming environments for all guests reflects its broader mission of fostering diversity and inclusion in the hospitality sector.
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