Subway India adds 4 new flavours to Loaded Signature Wraps

Subway has announced that its Global Chief Executive Officer, John Chidsey, will retire by the end of 2024 after five years at the helm. Chidsey, who joined in 2019 as the brand's first CEO from outside the founding family, has been credited with driving significant changes in the company’s operations and market presence. Carrie Walsh, currently Subway's President for Europe, Middle East, and Africa (EMEA) and former Global Chief Marketing Officer, will serve as Interim CEO while the company searches for a permanent successor.

Walsh said, "I am honored to step into the role of Interim CEO, continuing to drive key initiatives to help boost franchisee profitability and delight our guests through innovation. Through collaboration with the Subway leadership team, employees, and our valued franchisees, we will keep elevating the Subway experience and deliver fresh, quality food to more guests around the globe."

During Chidsey's tenure, Subway implemented a multi-year transformation strategy that included menu enhancements, improvements in guest experience, and a focus on digital innovation. His leadership also strengthened Subway’s global growth strategy, prioritizing partnerships with multi-unit operators and master franchisees. This approach has led to over 10,000 future restaurant commitments, positioning the brand to more than double new restaurant openings in 2024 compared to 2019.

"Under John's leadership, Subway has been transformed. His vision and passion have set a high standard that will continue to guide the brand for years to come," noted Clay Harmon, a member of Subway’s Board of Directors. "Carrie is uniquely qualified to lead Subway through this transition, bringing expertise in global operations, brand innovation, and digital transformation."

Walsh, who joined Subway in 2019 as part of its Executive Leadership Team, has over two decades of experience in restaurant, retail, and consumer industries, including roles at YUM! Brands, Pizza Hut, and PepsiCo. As Global Chief Marketing Officer, she played a key role in enhancing the brand's visibility and reputation, re-engaging customers, and driving strategic initiatives. In her most recent role as President of EMEA, Walsh oversaw operations, finance, marketing, and development activities across 50 countries.

Chidsey said, "It has been a privilege to lead Subway through a period of exciting change, and I am so proud of what the team has achieved together. I've worked closely with Carrie over the past five years, and I've witnessed firsthand her deep understanding of what it takes for a global brand to grow and evolve."

Chidsey will remain involved as a consultant to support the leadership transition and continue guiding Subway’s international growth strategy and franchisee partnerships.

Subway, a major player in the Quick Service Restaurant (QSR) sector, has reached a milestone with the opening of its 850th store in India. This expansion highlights the brand's strong presence and ongoing growth within the Indian retail market. The store opening marks the first visit of John Chidsey, the Global CEO of Subway, to India following the company’s partnership with Culinary Brands.

India has become one of the fastest-growing international markets for Subway, with the brand aiming to establish itself as the largest QSR chain in the country within the next decade. To meet the evolving demands of Indian consumers, Subway has introduced new store designs and updated menu options. These include the Hot and Cheesy Signature Subs, featuring 1.5 times the filling with extra cheese, and the Breakfast Special sandwich menu, available from 7 am to 11 am at select locations to cater to the increasing demand for breakfast options.

John Chidsey said, “Today’s restaurant opening marks a major moment for the brand’s growth in India, where we continue to see huge demand. In addition to opening an impressive number of restaurants over the past three years, Everstone has also proven to be a regional leader in implementing the brand’s latest culinary, development and digital initiatives, improving the overall restaurant experience and paving the way for more guests to enjoy Subway across the market.”

Subway’s global expansion strategy, coupled with its focus on multi-unit operators, has played a key role in accelerating restaurant openings. The brand expects to more than double its new store openings in 2024.

Tarun Bhasin, CEO of Culinary Brands said, “We're thrilled to reach this milestone of 850 Subway stores in India, and we're grateful to our customers for their loyalty and trust. As we continue to expand our presence across the country, we're committed to delivering fresh, tasty, and customizable sandwiches, wraps, and salads that cater to the ever-changing tastes and preferences of Indian consumers. We are excited to introduce new menu innovations, including Hot and Cheesy Signature Subs, and Breakfast Special sandwiches to further delight our customers.”

Subway, one of the largest restaurant brands globally, continues to progress in its international growth strategy, aiming to increase its footprint while enhancing guest experiences. Over the past three years, Subway has secured more than 20 master franchise agreements, leading to commitments for over 10,000 new restaurant locations. These agreements have contributed to more than 40 percent of Subway’s new restaurant openings this year, with the company seeing steady expansion in the retail and hospitality sectors across various countries, including India.

In 2024 alone, Subway has signed seven new master franchise agreements, marking its entry into Paraguay and Mongolia and expanding further into France, the Czech Republic, Luxembourg, Belgium, Switzerland, Liechtenstein, Brazil, El Salvador, and Guatemala. These agreements are expected to result in 2,000 future restaurant commitments, with more deals anticipated by the end of the year.

Subway’s strategy to attract multi-unit operators, including national corporate partners, has been a significant factor in accelerating new restaurant openings. The brand is on track to more than double the number of new restaurant openings in 2024 compared to its pre-COVID levels in 2019.

Mike Kehoe, Global Chief Development Officer at Subway said, "Subway's global growth strategy of partnering with well-resourced, experienced multi-unit operators is proving to be successful. By working with the right partners, we are making significant strides in modernizing our brand image with both new and remodeled restaurants, improving our overall guest experience, and growing digital sales."

As part of its strategic approach, Subway is focused on strengthening its non-traditional business model, which currently accounts for about 25 percent of its global restaurant locations. This includes signing new development agreements with brands like Love's Travel Stops and maintaining strong retail relationships with companies such as Walmart and Aramark. Additionally, Subway is expanding its presence in airports through partnerships in Mexico and Spain, while also growing on college and hospital campuses.

"Subway's flexible format allows the brand to fit into various retail spaces with low investment requirements, making it an ideal opportunity for multi-unit franchisees or national partners looking to expand their portfolio," Kehoe added.

Subway's continued international expansion demonstrates its ability to adapt and thrive in diverse markets, including India, where the brand’s growth aligns with its commitment to improving customer experience and exploring new retail opportunities.

Subway®, one of the world's largest restaurant brands, is rolling out the next phase of its digital experience across the UK, Finland and Germany to deliver added convenience for guests, create more efficiencies for franchisees and their team members, and help drive traffic and sales.

The restaurant chain is introducing interactive self-serve kiosks across the three markets, with plans to add hundreds more throughout the region by the end of the year. 

The kiosks – powered by Vita Mojo’s end-to-end digital order management technology – are connected to kitchen display systems and order ready screens to help improve order speed, quality and accuracy. 

Many of the digitally connected restaurants also feature modern digital menu boards, which highlight special menu items and the latest promotions and offers, while adding an element of energy to the environment.

In addition, Subway is rolling out a new app with mobile ordering, and is relaunching its loyalty program, Subway Rewards®. Members of the refreshed Subway Rewards program will earn points on every purchase and can easily convert their points to Subway Cash® to be used on any of their favorite menu items, with no minimum spend – a unique offering within the QSR industry for the region. 

“Europe is leading Subway’s global digital evolution by providing guests with an elevated in-restaurant and online experience and more ways for them to order their favorite subs,” said Carrie Walsh, President of Subway EMEA. 

Subway, one of the world's largest restaurant brands, has announced the appointment of Jeff Shepherd as Chief Financial Officer (CFO). 

Shepherd will report directly to Chief Executive Officer (CEO) John Chidsey and oversee Subway's global finance organization, responsible for managing and optimizing the brand's global financial performance and information security. 

Shepherd succeeds Ben Wells who will retire at the end of the year after a 46-year career.

"Jeff has a well-earned reputation for driving strong financial results for global brands, bringing nearly 30 years of financial and accounting experience to our organization," said Subway CEO John Chidsey. "As we welcome Jeff to Subway, we also thank Ben for his significant contributions. Since joining the company in December 2019, Ben has been a key driver of our brand's global financial stability and strategic growth, contributing to 11 consecutive quarters of positive sales results."

Most recently, Shepherd served as Executive Vice President and CFO of Advance Auto Parts where he set financial strategy for the business and led the company's finance functions, including controllership and tax, financial planning and analysis, treasury, internal audit, pricing, and strategy.

Prior to Advance, Shepherd served as controller for General Motors Europe and held several senior roles within the organization. He also held a series of leadership roles with Ernst & Young where he developed a process for assisting global clients through bankruptcy and led tax remediation efforts. Shepherd holds a bachelor's degree in business administration from Central Michigan University with an emphasis in accounting.

Shepherd is based in the company's Shelton, Connecticut, headquarters and will work closely with Wells for the remainder of the year to ensure a seamless transition.

Subway today announced that it has entered into a definitive agreement to be acquired by affiliates of Roark Capital. 

The transaction is a major milestone in Subway's multi-year transformation journey, combining Subway's global presence and brand strength with Roark's deep expertise in restaurant and franchise business models.

Roark is a private equity firm with $37 billion in assets under management. Roark focuses on investments in consumer and business service companies, with a specialization in franchise and franchise-like businesses, and prides itself on being a trusted partner for management and business owners.

"This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world. Subway has a bright future with Roark, and we are committed to continuing to focus on a win-win-win approach for our franchisees, our guests and our employees,” shared John Chidsey, CEO of Subway.

The transaction comes on the heels of Subway announcing its 10th consecutive quarter of positive same store sales. The company will continue to execute its strategy with a focus on sales growth, menu innovation, modernization of restaurants, overall guest experience improvements, and international expansion.

J.P. Morgan is serving as financial advisor and Sullivan & Cromwell LLP is serving as legal counsel to Subway. Timing is subject to regulatory approvals and customary closing conditions.
 

Subway, one of the world's largest restaurant brands, has announced leadership transitions that continue to build on the brand's strong momentum and drive its transformation journey. 

After an exceptional 18-year tenure, Subway's President of North America Trevor Haynes has announced that he will leave the company at the end of the calendar year. 

Haynes, who joined Subway in 2006 as Territory Manager in Australia, has worked across several continents and held significant leadership positions during his time with the brand, including Chief Business Development Officer and interim CEO.

"Trevor has played a pivotal role in shaping the brand's vision, strengthening our position in the market, and enriching the lives of our guests, franchisees and employees," said John Chidsey, CEO of Subway.  

Douglas Fry, Country Director of Subway Canada, will assume the role of President of North America, effective September 5. For the remainder of the year, Fry and Haynes will work closely together to ensure a smooth transition, with Haynes in a strategic advisory role. 

In just two years at Subway, Fry has demonstrated tremendous success in Canada, as the region continually achieved record-breaking average unit volumes and positive traffic trends. In addition to his strong track record leading Subway Canada, Fry brings more than 20 years of restaurant and consumer packaged goods experience to the position, previously holding senior leadership roles at McDonald's,

Recipe Brands and Kraft Heinz. The brand is actively working to identify his successor in Canada. 

"Doug's impact in Canada has been nothing short of remarkable, and I'm excited to see him continue building on our growth and progress in North America as he steps into this new role," said Trevor Haynes, President of North America for Subway. 

Subway's former Global Chief Marketing Officer, Carrie Walsh, recently transitioned to a new role as President of EMEA. Walsh is responsible for overseeing all functions across 50 countries and territories with more than 6,200 franchised Subway locations, including operations, finance, marketing and development. Walsh has been a member of Subway's Executive Leadership Team for four years and transformed the company's marketing efforts, bringing thousands of new and lapsed fans back to the brand. 

The company's former EMEA President, Mike Kehoe, will return to the U.S. as Global Chief Development Officer—a new role for Subway, focused on setting the global strategy for traditional and nontraditional development. During his tenure in EMEA, Kehoe has made significant contributions to the continued development, profitability and expansion of the Subway brand in the EMEA region. He also was instrumental in our international expansion, signing Master Franchise agreements in seven countries, representing nearly 3,000 future restaurant commitments. Kehoe will assume his new role on October 16, 2023. 

In addition, Subway has promoted Cristina Wells as Senior Vice President of U.S. Marketing. Wells joined the U.S. marketing team in 2021 as Vice President of Strategy and Planning after spending five years with Subway in Canada in both marketing, strategy and operations roles.

These executive updates come on the heels of Subway announcing its 10th consecutive quarter of positive sales, as it continues to execute against its multi-year transformation journey. The brand also remains focused on smart growth to boost franchisee profitability and protect its position in the market globally.
 

Sandwich chain Subway has announced the arrival of freshly sliced meats in U.S. restaurants – its latest and biggest change since the brand began its efforts to improve every aspect of the guest experience, headlined by a better menu, which began in 2021.

To showcase freshly sliced meats, Subway revealed a major expansion of its Subway Series menu with a new category called Deli Heroes, a collection of the ultimate deli subs. 

These authentic, deli-style sandwiches, ordered by name and number, will satisfy the strongest deli cravings.  

“Over the past two years, we overhauled our expansive pantry of ingredients and debuted a whole new way to Subway with chef-crafted signature sandwiches. These major changes led to rave reviews from our guests and record-breaking sales,” said Trevor Haynes, President, North America at Subway by adding that this year’s changes are even bigger and more transformational. 

“The addition of freshly sliced meats is the most impactful yet as it gives our guests a better sandwich – raising the bar even higher for the brand that defined fresh. We can’t wait for America to taste the difference and see how far we have come on our journey,” he added.
The brand also invested more than $80 million in deli meat slicers and gifted them to all its U.S. franchisees. 

Subway plans to use $6,000 slicers to slice its meat rather than use pre-packaged meat from its factories. Rotisserie chicken, cheese and steak will still come prepared, according to the release.

Subway operates over 37,000 restaurants across globe.
 

Subway, one of the world's largest restaurant brands, is continuing to strategically expand its international footprint and recently celebrated the signing of its 15th new master franchise agreement over the past two years.

The brand's latest agreements in Bahrain, Georgia, Mainland China, Uruguay, Costa Rica and Panama will add more than 4,000 future restaurants across Europe, Middle East and Africa (EMEA), Asia Pacific (APAC), and Latin America and the Caribbean (LAC) within the next 20 years. 

Since 2021, Subway has signed 15 master franchise agreements or country development agreements across EMEA, LAC and Asia Pacific, totalling more than 9,000 future restaurant commitments.

The master franchise agreements are a continuation of Subway's international strategy to partner with experienced, well-resourced operators with specific market expertise as it strengthens its global presence. 

The master franchisees will have exclusive rights to manage and develop Subway locations in their respective countries and have committed to remodeling existing locations as well as opening new restaurants in the brand's current, contemporary image.

"There is significant opportunity for Subway to expand its presence around the world and the new master franchise agreements are a reflection of the confidence that operators have in Subway and our transformation journey," said John Chidsey, CEO of Subway by adding that they are ready to grow the brand with new and existing international multi-unit and multi-brand operators to serve more guests around the world.

The agreement in Bahrain will re-establish Subway's footprint in the country — where it opened its first restaurant outside the US in 1984. Food Innovation Company, the new master franchisee, is one of the oldest, family-owned companies in Bahrain, and will help reconnect loyal Bahraini guests to the brand and introduce new ones to Subway's freshly-made, craveable food.  

In the past 18 months alone, the brand has opened over 1,000 new restaurants globally, with more than 40% driven by master franchise agreements.
 

Sandwich chain Subway has announced the first update to its game changing Subway Series menu since its debut in July 2022.

This addition includes double cheese, two brand new sandwiches and new twists on four fan favorites from Subway’s culinary team.

Sandwich lovers now have even more craveable Subway Series options easily ordered by name and number, bringing this star-studded selection of subs from 12 to 18.

The Subway Series has been a hit with guests and franchisees over the last year, helping spur record-setting sales for Subway in 2022.

Four beloved Subway classics are joining the Subway Series menu — the Sweet Onion Teriyaki, Italian B.M.T., Chicken & Bacon Ranch and Spicy Italian – but with some changes.

Subway also gave two superfans a preview of the refreshed classic sandwiches and a behind-the-scenes look at how these new recipes came together. Dancing with the Stars duo Maksim (Maks) and Valentin (Val) Chmerkovskiy have a decade-long love of Subway's Italian B.M.T. and Sweet Onion Teriyaki.

"Before our TV days, we were constantly going to and from rehearsals, and Subway was always an easy, delicious meal to fuel us for another performance," Chmerkovskiy said in the press release. "We even thought about owning a restaurant years ago! Could you imagine Maks and I dancing behind the sandwich counter? We're huge fans of the brand and excited to see some of our favorite sandwiches taken up a notch on the Subway Series. I could never make a sandwich this good."

Subway operates nearly 37,000 restaurants across worldwide.

Subway Canada has introduced a completely revamped menu that includes fifteen sandwiches created by chefs, ten new ingredients never before offered at Subway, and a new ordering process.

The new menu is called the "Subway Series," and customers can order sandwiches by name or number, making it easier to customize their meals.

Subway Canada have added new ingredients to their revamped menu, including Smoky Beef Brisket, Fresh Mozzarella, Rich Pesto, and Zesty Habanero Jack Cheese.

“The introduction of the Subway Series means guests can leave the decisions to the experts. With a curated balance of flavour profiles, unbeatable taste and expertly-designed ingredient combinations, ordering has never been easier,” says Chef John Botelho, Culinary Manager at Subway Canada.  

The Subway Series includes a variety of options, such as new deli sandwiches like the Canuck Classic, Great Canadian Club, and Turkey Rancher, new chicken options like Kickin' Chicken, Chicken Rancher, Teriyaki Crunch, and Green Goddess Chicken, new steak and veggie sandwiches like Steak'n Bacon, Stampede Brisket, Steak “N” Egg, and Green Goddess, and new Italian options like Mozzarella Bella, Suprimo, Little Italy, and Meatballer. 

Subway is a fast-food chain that prepares sandwiches, wraps, salads, and bowls made to order, catering to millions of customers across nearly 37,000 restaurants in more than 100 countries every day.

Sandwich chain Subway is accelerating its smart growth development strategy with five new multi-unit owner agreements, across Texas, Florida, Arizona and the mid-Atlantic.

In total, the agreements have resulted in the consolidation and transfer of more than 230 existing restaurants thus far in 2023.

The deal also include commitments to remodel restaurants and strategically open new restaurants in the coming years, helping the brand deliver a better and more consistent, high-quality guest experience across its system.

"A key element of Subway's multi-year transformation journey is attracting multi-unit owners with the vision, resources, operating expertise and passion for the Subway brand. All five multi-unit agreements are an excellent representation of the brand's smart growth strategy coming to life and demonstrate the confidence operators have in our brand and future,” shared Trevor Haynes, President, Subway North America.

Joining the Subway family are two new proven operators in the restaurant industry with experience running other leading QSR brands. In addition, existing multi-unit owners continue to make significant investments in the brand, including one that acquired more than 100 existing restaurants, expanding their portfolio to over 140 locations.

"Subway is an iconic brand that has undeniably refreshed every part of its business over the past few years with the introduction of new menu items, unique guest experiences and operational enhancements," said Tim Foley, Managing Partner and Founder of EYAS Capital, one of Subway's new multi-unit owners.

Moving forward, Subway is focused on smart growth to boost franchisee profitability and protect the brand's position in the market. This includes efforts to strategically open new locations, with a goal of increasing new openings across North America by approximately 35 percent in 2023 versus 2022.

In addition, the brand continues to invest in modernizing its image through relocations and remodels. This year, an additional 3,600 locations across North America are expected to be remodeled, taking the total number of restaurants in the current Subway image to more than 10,000 by this summer.

Internationally, the brand continues to partner with strong, well-established operators with specific expertise in a market to strategically expand its footprint around the world.  Subway opened nearly 750 new restaurants globally in 2022, and an additional 145 new restaurants in Q1 of 2023.

Subway has announced the launch of its new sandwich, the Pickleball Club, which will be available in all Subway locations in the US from April 27.

To promote the new menu item, Subway has partnered with former tennis player Andy Roddick, who will compete against other tennis legends such as John McEnroe, Andre Agassi, and Michael Chang in the first-ever Pickleball Slam tournament on April 2, with a grand prize of $1 million.

The Pickleball Club sandwich from Subway has been created by taking inspiration from the popular sport of pickleball and adding Andy Roddick's personal touch to the traditional club sandwich.

 The sandwich features Subway's new and improved Honey Mustard sauce and thicker, crunchier dill pickles, along with Black Forest ham, double American cheese, crispy hickory smoked bacon, lettuce, tomatoes, and red onions, all served on Subway's Artisan Italian bread.

Andy Roddick, the former world No. 1 tennis player and winner of the 2003 U.S. Open, expressed his excitement for the Pickleball Slam and the culture surrounding the sport, as well as Subway's enthusiasm for it.

He also highlighted the versatility of the Pickleball Club sandwich, which is suitable for both seasoned home cooks and those new to the game, with its perfect blend of Subway's signature taste and fresh ingredients.

Subway is a major sponsor of the Pickleball Slam, which is happening on April 2nd at Hard Rock Live in Seminole Hard Rock Hotel & Casino, Hollywood, Florida.

This unique event, organized by Horizon Sports & Experiences and InsideOut Sports & Entertainment, will feature a special exhibition match and will be broadcasted live on ESPN at 12 p.m. EST.

Although the Pickleball Slam tournament is happening this weekend, fans who are eager to try Subway's new Pickleball Club sandwich will have to wait until April 27, when it will be officially added to the menu at all Subway restaurants, as well as on the Subway website and app.

Subway, one of the world’s largest restaurant brands, has officially opened its new global dual-headquarters in the Waterford Business District.

The new global dual-headquarters of Subway are situated at 1000 Sub Way, a street named after the brand by the Miami-Dade County.

The headquarters' design is distinctive and aims to support Subway's transformation plans, which seek to improve all facets of the business, including workspaces.

The brand's new headquarters' strategic location enables an even closer partnership with the Independent Purchasing Cooperative, a Miami-based purchasing and supply chain cooperative owned by Subway franchisees. I believe that Miami's thriving business environment and diverse cultural heritage make it the perfect spot for Subway to continue evolving as part of its ongoing transformation journey, said, John Chidsey, Subway's CEO.

The office is equipped with an Innovation Center and Mock Restaurant, a first for Subway, and a contemporary open layout with various collaborative areas, a high-end fitness center, and a roomy cafeteria.

Subway's Innovation Center and Mock Restaurant serve as a "think tank" for ongoing food innovation, enabling employees to consistently work together with the culinary team to develop new sandwich creations and products like proteins or sauces.

Designed to simulate an authentic Subway restaurant, the Mock Restaurant provides a dedicated area to test products in a genuine setting, enabling the brand to refine its operations and explore new prospects to enhance the customer experience.

Subway is the biggest occupant of the building, renting two and a half floors across levels six, seven, and ten, providing an awe-inspiring view of the city and abundant natural light.

The office houses around 150 Miami-based Subway workers, including staff from consumer-facing departments and the Latin America regional office. HLW was in charge of the architecture and design for the new office.

Previously, Subway declared its decision to relocate its headquarters in Connecticut to an innovative and contemporary location in Shelton, Connecticut. All of the current Milford-based team's responsibilities will move to the new space later this year.

Subway®, one of the world's largest restaurant brands yesterday announced that its shareholders are exploring a possible sale of the company.

There is no indication of timing or assurance that a sale will occur.

The brand has hired J.P. Morgan in advising the company and will conduct the sale exploration process.

“The company does not intend to make any further public comment regarding the process until it has been completed,” shared a release on its official website.

"The management team remains committed to the future and will continue to execute against its multi-year transformation journey, which includes a focus on menu innovation, modernization of restaurants and improvements to its overall guest experience," it added.

The company recently announced another record-setting year, ending 2022 exceeding global sales projections and achieving eight consecutive quarters of positive same-store sales growth.

Known for its freshly made-to-order sandwiches, wraps, salads and bowls to millions of guests, it is present across more than 100 countries in nearly 37,000 restaurants every day. Subway restaurants are owned and operated by Subway franchisees – a network that includes thousands of dedicated entrepreneurs and small business owners – who are committed to delivering the best guest experience possible in their local communities.

QSR-chain Subway is considering to sell the brand as per reports published in WSJ and Reuters.

The process is at an early stage and is anticipated to draw potential corporate bidders and private equity groups.

According to reports, the American fast-food restaurant is valued at $10 billion.

“As a privately held company, we don't comment on ownership structure and business plans," a Subway spokesperson told Reuters in an emailed query.

Owned by the two founding generations of the business in Milford, Connecticut for more than five decades, Subway operates more than 37,000 restaurants in over 100 countries.

Earlier in May 2022, Sandwich chain Subway has announced to hire more than 50,000 restaurant team members in June as part of a nationwide hiring program.

In the release, it mentioned that it has vacancy for multiple jobs at its more than 20,000 restaurants nationwide.

Culinary Brands (CB), the F&B arm of Everstone Group has signed an exclusive license for the premium Lavazza brand in India.

CB also acquired from Lavazza Group a significant majority stake in Fresh and Honest Café Limited (F&H), the owners of the manufacturing facility in Sri City, Andhra Pradesh (with a capacity of 9,000 tons per annum) and of the affordable 'Fresh and Honest' coffee brand.

CB is the exclusive Master Franchisee of Subway in India, Bangladesh, and Sri Lanka. This partnership was a significant step in Subway's transformation journey and expansion plans globally. Under this exclusive agreement, CB will triple Subway stores in India over 10 years.

"After acquiring the exclusive master franchisee rights for Subway, we are very proud and excited to acquire F&H. F&H owns the affordable Fresh and Honest coffee brand and has the exclusive rights for the premium Lavazza brand,” shared Dev Amritesh, CEO, Culinary Brands aby adding that leveraging these strong brands, F&H's manufacturing capability, and their strong leadership team with experience of building large F&B businesses in India, they look forward to making Lavazza and Fresh and Honest the beverage of choice for Indians through distribution, product leadership, partnerships and enhanced presence across channels and consumption opportunities.

Dev Amritesh joined Culinary Brands in November this year from Compass Group in India, part of Compass PLC, where he was the Managing Director - India.

Prior to this, Dev worked with leading consumer companies including Whirlpool, Cadbury, and Jubilant FoodWorks Ltd. (JFL).

In his last role at JFL, Dev was the President and Chief Business officer of Domino's Pizza India and Sri Lanka.

"Lavazza Group has been operating in India for the last 15 years. We believe that such credible and solid local partner will ensure the achievement of the full potential and that Lavazza brand will have an even stronger growth and positioning in the future as India grows its consumption of coffee," added Antonio Baravalle, CEO of Lavazza Group.

In the transaction, Lavazza was assisted by BDA Partners, Desai & Diwanji and Deloitte India.

With more people returning to the workplace and get together on the rise, Subway®, one of the world’s largest restaurant brands, is serving up a redesigned catering program.

The catering program complete with new easyorder menu choices, convenient delivery and pick-up options and improved packaging to make feeding a crowd simple.

“Over the last year, we’ve continued to see an increased demand for pickup and delivery orders overall, alongside larger catering orders spurred by a return to in-office operations and increased gatherings,” said Trevor Haynes, president of Subway North America.

In addition to refreshing the entire catering program, Subway is also making its debut as one of the largest catering providers on ezCater marketplace, one of the leading nationwide providers of corporate food solutions.

Through ezCater, organizations can easily centralize food orders and fulfill everything from daily employee meals to company-wide meetings and events.

“The enhancements to our catering program reflect a wealth of research, improve upon the guest experience with a simplified ordering process and reduced wait time for pickup or delivery, and have a positive impact on our franchisees’ bottom line, with most orders representing incremental sales,” added Jenn Saunders-Haynes, director of catering at Subway.

Sandwich chain Subway has announced to hire more than 50,000 restaurant team members in June as part of a nationwide hiring program.

The push to hire at restaurants across the country comes as Subway prepares for its biggest summer yet, following record sales in 2022 and the company’s menu refresh last year.

The sandwich chain has vacancy for multiple jobs at its more than 20,000 restaurants nationwide.

In addition to employee training, growth and development programs, Subway restaurant careers offer a variety of employee perks and benefits to help achieve personal and professional goals.

Subway offers hires academic scholarships and preferred rates on higher education tuition, health and wellness perks, transportation incentives and technology savings. Two hundred and thirty sandwich artists worldwide have been awarded Fresh Start Scholarships this year.

It operates 37,000 restaurants across more than 100 countries.

Sandwich chain Subway has partnered with SouthRock, a leading Brazil-based multi-brand restaurant operator to expand Subway’s footprint in Brazil, one of the company’s largest markets.

The agreement is the first of its kind for Subway in Latin America and aims to further expand the company’s broader international growth strategy.

Under the agreement, SouthRock, a licensed operator of Starbucks and TGI Fridays in Brazil, will acquire the exclusive rights to manage and develop all Subway locations in the market, including providing operations, development and marketing support to franchisees.

The partnership will accelerate Subway’s growth, with SouthRock expanding Subway’s current footprint of more than 1,600 locations in Brazil over the multi-decade term of the agreement.

“As Subway’s first master franchise agreement in Latin America, and the company’s largest agreement in an established Subway market, today's announcement with SouthRock marks an exciting moment in our global and regional expansion plan,” said John Chidsey, Chief Executive Officer, Subway by adding that they are planning to open new restaurants in Brazil with Subway’s modernized "Fresh Forward" design, meeting the needs of today’s guests with comfortable, inviting indoor dining spaces.

In addition, they will expand delivery and online ordering options, with a strong digital first strategy.

“At SouthRock, we pride ourselves on our hands-on approach to food and beverage management in Brazil with a focus on building trust with our partners (how we call our employees) and empowering them to deliver experiences that exceed our customers’ expectations,” said Ken Pope, Founder and CEO, SouthRock.

Prior to founding SouthRock in 2015, Pope previously built a multi-brand portfolio of leading Brazilian food and beverage brands. With more than 25 years in the retail and food & beverage industries in Brazil, SouthRock partner and COO Antonio Neves was the Managing Director for Brazil at International Meal Company (IMC) prior to working alongside Pope in his previous multi-brand portfolio.

Sandwich chain Subway is high on expansion as it signs master franchise agreement to enter two countries in a day.

It has signed an exclusive master franchise agreement in the State of Kuwait with Kout Food Group (KFG), a leading food and beverage company in the region. The agreement marks the start of an exciting chapter for Subway in Kuwait where guests can expect updated, modern “Fresh Forward” restaurants and an improved, consistent ordering experience, whether in-person, on the app or through a third-party delivery service.

“The agreement with KFG is another important milestone on Subway’s international expansion journey,” said John Chidsey, Chief Executive Officer of Subway. “As a large-scale operator with regional expertise and a proven track record of scaling operations to meet guest demand, KFG is an ideal partner for Subway as the company grows its global footprint.”

Established in 1982, KFG was responsible for bringing the first local franchised restaurant to Kuwait. The company now manages, operates and develops international food brands in the region, overseeing approximately 200 restaurants.

It has also signed a new Master Franchise Development Agreement to significantly expand Subway’s presence in the Thailand region. About Passion Co. Ltd. is a fast-growing company with proven success in the quick service restaurant (QSR) and F&B industries. Under the new partnership, About Passion Co. Ltd. will open more than 700 new Subway locations across Thailand over the next decade, expanding on the brand’s current footprint of over 130 restaurants in Bangkok by more than five times.

Under the stewardship of About Passion Co. Ltd., existing and future restaurants will adapt Subway’s new, vibrant “Fresh Forward” design, while also allowing franchisees the flexibility to incorporate elements of the rich Thai culture into their restaurants. To meet the diverse needs of today’s consumers and drive franchisee profitability, About Passion Co. Ltd.’s focus will be to ensure restaurants are in locations with high accessibility and visibility, including drive-throughs and nontraditional restaurant models, such as kiosks and Grab & Go.

“Today’s announcement is a significant step towards growing our Asia Pacific business,” said John Chidsey, Chief Executive Officer of Subway. "We have seen a strong demand for Subway across Thailand and, with About Passion Co. Ltd.’s existing knowledge of our business model and success in implementing operational excellence across their current restaurant locations, we are confident they will be successful in strategically expanding our presence in the country.”

Sandwich chain Subway has introduced a line of new menu items called The Vault, available exclusively on the Subway app and Subway.com.

The menu contains five sandwiches created by some of today's most notable sports stars, shared the company website.

"Our athlete partners are some of our most passionate Subway fans, so it was a natural fit to create a collection of their favorite sandwiches, and Super Bowl LVI is the ideal location to introduce these sandwiches and The Vault to our fans," shared Carrie Walsh, Global CMO, Subway by adding that The Vault furthers the Eat Fresh Refresh campaign with new, craveable options to help customers make better choices not only on game day, but every day.

Subway will introduce The Vault line of menu on Feb. 5, giving thousands of football fans a chance to receive an autographed signature sandwich from three of the biggest names in the NFL: Marshawn Lynch; Russell Wilson and Trevor Lawrence — in Los Angeles at the Super Bowl Experience Presented by Lowe's.

Fans visiting The Subway Vault at the Super Bowl Experience will have a chance to meet Lynch, Wilson, and Lawrence, and instead of sports memorabilia, the NFL players will sign their respective signature subs.

In addition, fans can tour The Subway Vault, a 1,600-square-foot immersive and multisensory experience.

The three sandwiches that will be autographed at the Super Bowl experience include; Russell Wilson's "The Dangerwich", Marshawn Lynch's "The Beef Mode," and Trevor Lawrence's "The Sunshine Sub".

Subway operates more than 37,000 restaurants in over 100 countries.

QSR chain Subway has partnered with Fawaz Abdulaziz Alhokair Co, the leading franchise retailer in Saudi Arabia to expand in the region.

The new agreement kicks off an ambitious growth plan to nearly double Subway’s footprint of 210 restaurants in Saudi Arabia over the next six years by adding a minimum of 145 new locations.

“Today’s announcement is another example of our refreshed approach to international growth. Through partnering with companies that have deep regional knowledge and proven success in the industry, such as Alhokair, we are strategically expanding and strengthening our global footprint around the world,” shared John Chidsey, Chief Executive Officer of Subway.

It will also accelerate the integration of Subway’s new, modern “Fresh Forward” restaurant design in the country, which is backed by the brand’s digital-first strategy that provides guests with order ahead options.

“We are committed to supporting leading global brands, such as Subway, and their expansion in Saudi Arabia by leveraging our regional expertise and success in deploying omnichannel capabilities, cementing our transition to a lifestyle retailer of choice in the Kingdom,” said Marwan Moukarzel, Chief Executive Officer of Alhokair.

The agreement with Alhokair is part of Subway’s multi-year transformation journey to build a Better Subway and improve across all aspects of the brand as the business expands its presence around the world.

This year, Subway has signed master franchise agreements in India, the brand’s largest agreement to date, and the UAE, as part of its plan to double the number of restaurants across EMEA in the coming years and seek strong partners to support the brand on its journey.

Sandwich chain Subway has appointed Bryan Hooper as vice president, digital and consumer technology.

Hooper will lead the technology engineering teams to deliver a seamless digital experience for guests, according to a press release.

Prior to joining Subway, Hooper served as the vice president of digital experience at Cracker Barrel where he was responsible for developing a three-year digital hospitality roadmap to bring together people, partners, processes and technology and improve customer convenience.

He also served as vice president of infrastructure and architecture at Bloomin' Brands, Inc., and spent over six years at Domino's Pizza as a digital consultant.

"Bryan's experience in bringing teams together to implement efficient digital solutions will be a tremendous asset to help deliver a frictionless digital experience," Donagh Herlihy, Chief digital and information officer, Subway in the release as the brand continue their transformation journey.

"I am excited to join Team Subway and continue the efforts to enhance our brand's digital assets. I look forward to joining the team and helping strengthen our relationship with sub fans all over the world through a better digital presence,” added Hooper.

Subway operates nearly 40,000 restaurants across 100 countries.

In the largest ever master franchisee agreement that happened in the QSR history, more than 2,000 new restaurants to open across India, Sri Lanka and Bangladesh in the next 10 years.

World’s largest QSR chain Subway is eyeing significant expansion in India, Sri Lanka and Bangladesh, as the company signed a master franchise agreement with Everstone Group (Everstone), a South Asia focused leading private investment firm.

The agreement is one of the largest master franchise agreements in QSR history.

Everstone, with expertise in growing and building brands in India and South Asia, will lead Subway on an ambitious growth trajectory, with a commitment to more than triple the number of restaurants in 10 years from the nearly 700 locations that exists today.

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

“Today’s announcement represents a significant step in Subway’s transformation journey and global expansion plans,” said John Chidsey, Chief Executive Officer of Subway by adding that Everstone with extensive knowledge and proven restaurant operational expertise in the region, is the ideal partner as they begin this new chapter for Subway in India and South Asia.

In EMEA, Subway plans to double its number of restaurants across the region in the coming years and will continue to seek strong partners to support the brand on its journey.

“Subway is an iconic brand and its philosophy of freshly made-to-order and better-for-you food delivered at-home and in-store is central to one of the greatest structural consumer trends we see in South Asia,” said Sameer Sain, Founder and CEO, Everstone Group.

The retail arm of Mukesh Ambani owned Reliance Industries Ltd, Reliance Retail, is in talks to buy Subway India franchise for $200-250 million (Rs 1,488-1,860 crore).

According to a report in ET, Subway has been looking to streamline its India business by collaborating with local partners to do away with the current regional master franchisees and individual networks.

Currently, the food chain takes on a master franchise of ‘development agents’ who run these clusters of stores but do not directly own these stores.

Also Read: Subway hires Steve Rafferty as Senior Vice President of Development

On being contacted to few DA of Subway, Restaurant India couldn’t get a proper revert and the spokesperson from different subway franchise unit regretted to comment anything on it and directed to speak to the Subway India team.

Ranjit Talwar, Country Director, South Asia who also manages India operation of the sandwich chain declined to comment on the buyout.

“We are not authorized to share any information regarding our franchisee or any franchise deal,” said Talwar by adding that we don’t share it with anyone and that’s something which is against brand’s policy.

Globally, Subway is going through a massive transformation under chief executive John Chidsey and is trying to cut costs and reduce headcount as sales have taken hit, added reports.

In May, it was in news that Subway is focusing on US market and is hiring 40,000 employees in 30 days across the country.

Subway is also focusing a lot on digital transformation and has appointed Donagh Herlihy as new Global Chief Digital and Information Officer. In this role, Herlihy is responsible for overseeing the company’s global technology teams and initiatives to deliver modern, timely and effective platforms for Subway franchisees and guests.

On the other hand, Reliance Retail had reported Rs 962 net profit for the first quarter (Q1) of FY22, a jump of 123 percent year-on-year (YoY) as compared to Rs 431 crore reported in the corresponding period of the previous fiscal.

May Interest: US-based Subway closes more outlets during the pandemic

Today, it is present across multiple verticals including; grocery, consumer electronics, fashion and lifestyle and luxury. Reliance Fresh, SMART, Reliance Digital, Trends, Reliance Jewels, Project Eve, Hamleys are some of the brands in its portfolio.

QSR chain McDonald’s and Subway have ended their partnerships with Walmart, as the retail giant has turned its attention to other major players, such as Taco Bell and Domino’s, reported The Wall Street Journal.

As we see that globally McDonald’s is betting big on its convenience channels including; online ordering, drive-thru and curb-side pickups.

The burger chain said in an SEC filing that it expects to close roughly 325 stores in 2021, which will mostly be lower sales volume locations inside Walmart.

At one point, there were about 1,000 McDonald’s units inside Walmart, but after the cut this year, only 150 will remain. There were more than 800 in 2012 and around 500 at the beginning of 2020. The relationship between the multi-billion-dollar companies dates back to 1994, but strategies have diverged since then. Walmart prefers to remodel existing locations instead of opening new ones, which leaves outdated McDonald’s store fronts, shared a person aware to the journal.

Meanwhile, Subway franchisees are also closing Walmart locations due to decreasing traffic and profits. Jim Miller, a Subway operator, told the Journal that more Walmart customers picking up online orders in the parking lot have hurt sales. The franchisee also noted that Walmart added a soft pretzel concept and advertised its own sandwiches nearby his store, which did notable damage. He plans to shut down four of his five Walmart locations across three states.

In response, Walmart is testing Taco Bell locations and growing its Domino’s stores, Linne Fulcher, Walmart’s vice president of customer strategy, told the Journal. Domino’s is interested in Walmart locations because of its focus on smaller markets and investment in carryout. The chain, which now has 30 Walmart locations, had to convince the retail store that its sales wouldn’t cannibalize frozen pizza sales, a source reported to the news outlet.

Sandwich-chain Subway® restaurants have announced Steve Rafferty as Senior Vice President of Development for North America.

Rafferty, who is ex- Dunkin and Donut director, will be responsible for leading the strategic direction for business development, supporting the network of Subway developers and leading growth initiatives for new and existing franchisees.

Also Read: Subway launches campaign to promote fitness

"Steve has the deep experience to successfully lead teams to achieve new franchise recruitment, unit growth, and new market entry goals. His wealth of knowledge, along with his focus on franchisee profitability, make him an ideal leader for Team Subway," said Trevor Haynes, President, Subway, North America.

Rafferty has more than 35 years in franchise business development.

May Interest: US-based Subway closes more outlets during the pandemic

He successfully led growth and optimization strategies at Yum Brands, Burger King, and PepsiCo.

Previous to joining Subway, he was at Dunkin Brands, where he served as Senior Director of U.S. Business Development.

QSR-chain Subway^® has launched a new campaign to encourage people to keep up with their New Year resolution of staying fit and active.

The new film shows people engaged in intense fitness activities that require ample energy and a nutrition-rich diet.  

Urging people to pursue their goals without compromising on nutrition, the campaign film showcases Subway^®India’s refreshing offerings that include freshly baked bread, freshly cut veggies and a wide variety of veg and non-vegfillings. With messages that include ‘Stay Fresh’ and ‘Keep Going’, Subway^® India exhorts everyone to adhere to their fitness goals by eating right to stay fit.

Also Read: US-based Subway closes more outlets during the pandemic

“Subway^® has always been trusted for offering healthier alternatives to people who are looking for a quick bite on-the-go. Through this initiative, we want to emphasize and reiterate that our menu is designed keeping in mind the guests’ aspiration of leading an active lifestyle,” shared Shuchi Monga, Head of Marketing, Subway^®-South Asia.

The campaign film is now live on the brand’s social media accounts and will be broadcast exclusively on leading digital platforms.

Present in over 100 countries, all Subway^® restaurants are owned and operated by almost 21,000 Franchise Owners who employ hundreds of thousands of people globally. Franchise Owners and the company are committed to eliminating hunger by supporting hunger relief programs around the world.

Sandwich-chain Subway has closed about 10% of its restaurants in 2020 as the Covid-19 pandemic hit the restaurant business at large.

According to Restaurant Business, it is estimated that the US-based QSR chain has closed 2,200 to 2,400 of the chain’s units last year.

However, it also reported that actual numbers were not available and a comment from Subway noted that the number of permanent closures last year was “lower than your estimate” to the media.

Also Read: Subway lays off 150 employees in US

The Milford, Conn.-based sandwich major has been losing the business for years and closed more than 1,000 locations in both 2018 and 2019. In the five years going into 2020, the chain shrunk by 12% as its franchisees closed more than 3,000 units overall, it reported.

Subway has also announced a partnership with the Broad Street Licensing Group (BSLG) in Mexico to create licensed Subway brand products for sale in supermarkets and coffee shops.

May Interest: Subway India launches ‘Sub of the Day’ across India

The partnership aims to increase the income of the sandwich brand, but no details have been given of how this agreement will work. What is known is that it will cover the categories of food and lifestyle.

The sandwich-chain’s revenue recorded last in 2019 stands at 1,040 crores USD.

QSR chain Subway® has introduced a new version of its flagship ‘Sub of the Day’ (SOTD) value offer across its restaurants in India.

Guests at Subway® will now be able to enjoy the brand’s most popular and scrumptious sandwiches at discounted prices starting at just Rs 145.

Also Read: Restaurants Unlock 2020

To promote the SOTD offer, Subway® India has rolled out a promotional film across its social media accounts.

“We wanted to do something special for our loyal guests who we would love to see back in the restaurants. Sub of the day remains our most successful offering till date and hopefully with this exciting mix of new sandwiches, it would encourage guests to walk in to try them out,” shared Shuchi Monga, Head of Marketing, Subway®-South Asia.

The campaign film is a quirky animated take on the reactions people have when they find their favourite subs featured in the offer. The upbeat music makes the celebratory feeling more pronounced and the visual treatment given is akin to that of strip comic books. The campaign is now live and is running across all digital platforms.

Link to YouTube: https://www.youtube.com/watch?v=9sGfGK01D0I&feature=youtu.be

The new 2020 SOTD menu offers Veg Shammi and Tuna Subs every Monday and Thursday, Chatpata Chana and Chicken Slice, every Tuesday and Friday, Corn & Peas and Chicken Kofta, every Wednesday and Saturday Tandoori Tofu and Chicken Teriyaki, every Sunday.

May Interest: Subway reopens outlet at Bengaluru airport with ‘Fresh Forward’ design

During the recently concluded Indian Premier League (IPL), Subway® India had also introduced ‘Buy two get one free’ limited time offer for guests on order, dine-in or takeaways, at participating restaurants.            

Quick service restaurant brand Subway® India has announced the reopening of its iconic restaurant located at Kempegowda International Airport, Bengaluru (KIAB/ BLR Airport).

The revamped restaurant, donning the new ‘Fresh Forward’ décor, was reopened at the airport kerbside in the presence of Subway® franchise owner and officials from Bangalore International Airport Limited – operator of BLR Airport.

Also Read: Experience next-gen Subway® at Vijayawada as it reopens door for customers

“Since the inception of the restaurant, we have received an overwhelming response from travelers and food aficionados transiting through the city. The fact that we have won various coveted awards over the years, including the recognition for the highest unit sales worldwide, is a testimony of our commitment towards consistently offering a great dining experience to our guests at BLR Airport,” shared Griffith David, owner of the Subway® franchise at BIAL.

With the new Fresh Forward design, fresh salads, delectable sandwiches, eco-friendly vertical gardens and soaring canopies, the brand is looking forward to serving their guests once again with renewed vigour.

The restaurant has been refurbished in accordance with the ‘Fresh Forward’ design, a distinctive concept devised to transform and enhance the dining experience at Subway® restaurants. 

The remodelling includes transformation of the overall décor and appearance of the restaurants in order to make them look fresh and modern. As part of this initiative, Subway® has taken a tech-savvy approach by installing digital menu boards, USB charging ports and offering Wi-Fi, among other features at the restaurants.

May Interest: Restaurants Unlock 2020

The brand has recreated everything from packaging to how fresh ingredients are displayed at the restaurants, as per the concept.

In the wake of the on-going health crisis, Subway® India also ran an innovative campaign #SubwayIsSafe, on its social media accounts to reinforce its existing health and food safety protocols that are being strictly followed at all restaurants. The measures include hourly sanitizing and disinfecting drill, face masks and single-use gloves for sandwich artists and delivery staff, touch-less delivery experience, secure supply chain, daily temperature screening of staff, to name a few.

QSR chain Subway® India today integrated a face mask with their iconic logo to reiterate the primacy of safety during the on-going COVID-19 pandemic.

Accompanied by a ‘Stay Safe’ message, the unique logo has been introduced across the brand’s social media platforms temporarily.

“Amidst this global health crisis, our foremost priority is to ensure the safety and well-being of our guests, partners and stakeholders,” shared Ranjit Talwar, County Director, Subway®, South Asia who believed that a logo is one of the most valuable assets and, as a responsible brand, they wanted to turn their logo to convey that they are doing their best to ensure the safety of their community during this temporary health threat.

Through this initiative, Subway® India aims to emphasize its food safety practices and world-class hygiene standards followed across its restaurants. The logo, in its current form, aspires to remind everyone to take necessary precautions during this unprecedented situation, which has emerged as the new normal, for now.

Anupama Ramaswamy, National Creative Director, Dentsu Impact - Subway® India’s creative agency, said, “New challenges present new opportunities for brands and communicators to tread new territories. This initiative is an outcome of Subway® India’s focus on reinforcing hygiene and safety across consumer mind space while saying that this is the new normal. ”

Simultaneously, Subway® India is running an innovative campaign, #SubwayIsSafe, on their social media accounts to reinforce its existing health and food safety protocols. These measures include hourly sanitizing and disinfecting drill, face masks and single-use gloves for sandwich artists and delivery staff, touch-less delivery experience, secure supply chain, daily temperature screening of staff, to name a few.

Subway® leads the way in the quick service restaurant industry in terms of its product line-up which is traditionally deemed fresh and more nutritious. Subway® India has been updating its look and feel in a new design for transforming its experience according to the likes and tastes of the new-age guest.

American sandwich and salad chain Subway on Tuesday laid off another 150 employees.

This is Subway’s second major workforce reduction in three months.

“The COVID-19 pandemic forced the company to accelerate a restructuring plan it had already been preparing,” said Alan Marcus, Senior Director of Public relations, Subway in an emailed statement.

Subway in February laid off 300 people, most of them at company headquarters, as part of a reorganization designed at least in part to give employees a sense of urgency about the need to reverse a yearlong sales slide.

“A reduction in workforce is never an easy decision, especially during these unprecedented times. The COVID-19 pandemic has forced us to accelerate a restructuring plan for which we had been preparing,” Marcus added.

Subway reduced the size of its global workforce by about 150 workers, two-thirds of them in Milford, and reassigned some staff “for better alignment and efficiencies.

Subway has partnered with Olo, the leading digital food ordering platform for the restaurant industry, for integrating digital orders directly into the restaurant’s point of sale for the majority of the chain’s locations.

With this partnership, Subway joins Olo’s customer base of 300 restaurant brands. This partnership allows Subway’s network of over 20,000 US restaurants to more seamlessly handle digital orders from third-party marketplaces.

The sandwich chain has integrated its systems and vast network of restaurants through Rails, Olo’s platform, which enables restaurants to efficiently process and integrate orders originating from third-party destinations. These orders are unified on Olo’s platform and sent directly into the restaurant’s point of sale in order to improve operations efficiency and guest experience.

Rob Tedesco, VP of Digital and Consumer Technology at Subway, said, “As we explored solutions to manage orders from our third-party marketplaces, Olo stood alone in terms of efficiency, reach and ability to operate at the enterprise-scale necessary for Subway. The integration of our systems to the Olo platform went very smoothly, allowing us to vastly improve restaurant operations at thousands of our locations, and without having to build or manage separate integrations for each of our third-party marketplace partners.”

Marty Hahnfeld, Chief Customer Officer of Olo, added, “We’re thrilled to partner with Subway in a time when establishing a common digital ordering layer has become crucial for restaurant excellence. Our experience in complex enterprise environments and menu synchronization has helped to make this digital integration a success.”

Subway, the world's largest quick service restaurant by restaurant count, selects Adyen, the global payments platform of choice for many of the world's leading companies, as its payments partner for North America.

With this partnership, Adyen will be supporting Subway and its Franchise Owners in developing a simpler and more customer-centric payments experience in-restaurant, online and through the Subway App. The company will offer automated onboarding for franchisees and support for preferred payment methods such as mobile wallets, loyalty rewards, in-app payments, POS terminals, gift cards and other methods. 

Mike Macrie, Chief Information Officer of Subway, said, “Our goal remains the same, to provide guests with a world-class and seamless Subway experience. As we continue our digital push to offer our guests greater convenience and more options, Adyen's payment platform will further allow Subway to bring the latest digital payment technologies to market, while removing operational complexities for our Franchise Owners.”

Subway is operating in over 100 countries globally. Its restaurants are owned and operated by 21,000 franchise owners.

Kamran Zaki, Chief Operations Officer of Adyen, stated, “We are thrilled to be partnering with Subway. Together we are streamlining operations, increasing efficiencies and creating new pathways to building customer relationships in this digital age. We are excited to offer a solution that not only simplifies business for QSRs, but also makes the experience better for their Franchise Owners and consumers alike. Adyen's platform provides the flexibility to meet shoppers' needs today and tomorrow.”

QSR’s Statistical View

As per a recent report, the Food Industry is no doubt booming at a fast rate, with Full-service restaurants and Quick Service Restaurant (QSR) together accounting for around 73% of the total restaurant industry.

According to the report by the National Restaurant Association of India, the overall restaurant market will touch Rs 510 billion in the next four years, from the current Rs 205 billion. It said that QSR space would be amongst the fastest-growing, touching nearly Rs 250 billion of the overall market in the next few years. This segment is expected to witness increased activity via market expansion and entry by various players.

Popularity of QSR in India

QSRs have gained popularity with evolving lifestyles, urbanisation, and growing nuclear families. They are growing faster than the full-service restaurants across the globe due to their quick deliveries and competitive pricing that attract consumers. McDonald’s was the first QSR in India followed by various others such as KFC and Dominos.

QSRs have always been a zone of attraction for both consumers and business investors, making its franchises a lucrative segment for investment. QSR can be a one-stop destination for budding entrepreneurs that are stepping in this industry for the first time.

Subway India has introduced Chhota Sub in four flavours across its restaurants in the country.

Chhota Sub is a 4-inch-mini submarine sandwich and is available in Hara Bhara Kebab and Corn & Peas flavours as vegetarian options and Chicken Slice and Egg & Cheese as non-vegetarian options.

Shuchi Monga, Head of Marketing, Subway South Asia, said, “We are committed to deliver great value to our guests without any compromise on the quality. With the launch of Chhota Sub, we are offering four of our core sandwiches at a very lucrative price point. We are hoping to see new guests come in and have an experience of the brand.”

The menu item is available across all Subway India restaurants only for dine-in and takeaway orders at a price of Rs 85 inclusive of all taxes. The guests have the option of making a Chhota Sub Combo by paying Rs 30 extra for the beverage.

A new campaign

The 360-degree campaign will be led by television and digital platforms including YouTube, Social, OTTs, Gaming Apps and popular Audio Apps. There is also a hashtag challenge which is being planned on TikTok.

Conceptualized by Dentsu Impact, the campaign intends to highlight Subway’s new and affordable entry-level offerings by appealing to value-conscious, first-time consumers around the country. The integrated campaign leads with a TVC that is centered on young college-going students.

Subway leads the way in the quick service restaurant industry in terms of its product line-up which is traditionally deemed fresh and more nutritious. Subway India has been updating its look and feel in a new design for transforming its experience according to the likes and tastes of the new-age guest.

QSR’s Statistical View

As per a recent report, the Food Industry is no doubt booming at a fast rate, with Full-service restaurants and Quick Service Restaurant (QSR) together accounting for around 73% of the total restaurant industry.

According to the report by the National Restaurant Association of India, the overall restaurant market will touch Rs 510 billion in the next four years, from the current Rs 205 billion. It said that QSR space would be amongst the fastest-growing, touching nearly Rs 250 billion of the overall market in the next few years. This segment is expected to witness increased activity via market expansion and entry by various players.

Popularity of QSR in India

QSRs have gained popularity with evolving lifestyles, urbanisation, and growing nuclear families. They are growing faster than the full-service restaurants across the globe due to their quick deliveries and competitive pricing that attract consumers. McDonald’s was the first QSR in India followed by various others such as KFC and Dominos.

QSRs have always been a zone of attraction for both consumers and business investors, making its franchises a lucrative segment for investment. QSR can be a one-stop destination for budding entrepreneurs that are stepping in this industry for the first time.

Subway has entered into a new culinary innovation partnership with Beyond Meat for testing exclusive plant-based protein options.

The sandwich chain will test the Beyond Meatball Marinara sub at 685 restaurants in Canada and the United States next month. The new sub will be available for a limited time.

Beyond and Subway worked together to create the Beyond Meatball, which is only available at Subway restaurants.

The customers of Subway in North America can develop over 1 billion plant-forward sandwich, flatbread, and Signature Wrap combinations. With the latest addition of the Beyond Meatball, the chain’s customers will now have 2 billion options.

Len Van Popering, Chief Brand and Innovation Officer, Subway, said, "Subway appeals to so many fans because we truly offer something for everyone. Our guests want to feel good about what they eat and they also want to indulge in new flavors. With our new plant-based Beyond Meatball Marinara sub, we are giving them the best of both worlds. And, we are particularly excited about debuting a co-developed product that can't be found anywhere else: the Beyond Meatball made just for Subway."

Ethan Brown, Founder & CEO, Beyond Meat, added, "We're excited to partner with Subway and are grateful that the menu team through to senior management has entrusted us as their innovation partner to deliver delicious plant-based proteins to their guests. We look forward to a long-term partnership with Subway as we together serve and delight existing and new fans of this iconic chain."

American QSR chain Subway is planning to cross the 700 restaurants-mark by this year-end or by early next year in India. At present, Subway has about 660 restaurants in the country.

Subway is the second largest QSR chain in the country by the number of outlets. India is the eighth largest market for the QSR chain in terms of the number of restaurants globally.

Ranjit Talwar, Country Director, South Asia, Subway, said, “Since Q4 of 2015, Subway India has been witnessing a double-digit growth rate. Our same-store sales growth has been on an average at 12-13 per cent annually, which is higher than the industry average.”

In India, all Subway restaurants are owned and operated by its network of over 400 franchise partners. The restaurant chain adds about 60+ restaurants annually through its franchisees in the country.

“2020 will be a significant year for the brand in India as it plans to get into new geographies such as Jammu & Kashmir,” Talwar stated.

Subway had launched its “Fresh Forward” redesign in 2017 in the US, which is now being expanded globally.

He further added, “Currently, 14 restaurants in India sport the “Fresh Forward” décor. We will remodel all Indian restaurants in a phased manner in the coming years."

Subway will remodel its 10,500 US restaurants with a new exciting design and décor by the end of 2020.

Subway, along with its vendors, is providing franchisee operators with $10,000 grants to help spur remodels. These grants fund about 25% of the cost of the remodel.

The company has already remodeled 1,400 locations worldwide, with another 900 underway.

Don Fertman, Chief Development Officer for Subway, said, "Our Franchise Owners and their staffs work hard every day to deliver a great Subway experience for their guests. By participating in the remodel program, Franchise Owners are making a commitment to enhancing their guests experience, and showing their trust in the brand. Together, with all that is going on with our global transformation, we are taking this brand to an exciting new level."

Stephen Worley, Senior Director of Communications for the International Franchise Association (IFA), stated, "Franchising works best when franchise brands and franchise business owners succeed together. IFA commends Subway for their efforts to facilitate these renovations, which can benefit franchise owners, their employees, and their customers alike."