Swiggy Launches ‘Project Next’ to Provide Career Growth for Delivery Partners and Boost Restaurant Onboarding

Swiggy, India’s leading on-demand convenience platform, has introduced “Project Next,” a new initiative aimed at advancing career opportunities for its delivery partners while facilitating faster restaurant onboarding. This project is part of the broader “Swiggy Skills” initiative, which offers training, internships, and employment within Swiggy’s value chain.

Project Next focuses on transitioning qualified delivery partners into sales executives, enhancing Swiggy’s restaurant expansion efforts across over 150 emerging markets. Delivery partners who transition into this new role will take on responsibilities related to onboarding and managing Swiggy’s expanding restaurant network, with a particular focus on tier ll and tier lll cities.

"Swiggy works with nearly 4 lakh delivery partners across India. While many value the platform for flexible earning opportunities, some aspire for more. To empower this group, we launched Project Next under our Swiggy Skills initiative. This unique program helps delivery partners transition from 'blue collar' to 'white collar' workers. It is heartening to see that within weeks of launch, hundreds of partners under ‘Project Next’ have already onboarded over 360 restaurants," said Rohit Kapoor, CEO, Swiggy Food Marketplace.

In just five weeks, 100 Swiggy delivery partners have transitioned to sales executive roles, contributing to the onboarding of nearly 360 restaurants. The company plans to expand this initiative across 150+ markets, including cities such as Vadodara, Amritsar, Nashik, Agra, and Dharwad, to transition hundreds more delivery partners in the coming months.

Ravindra Khati, a 27-year-old delivery partner from Sikar, Rajasthan shared, “My experience as a Sales Executive at Swiggy has been incredibly rewarding, and I would love to advance my career within the company. Every day, I learn something new through my interactions with restaurant partners and senior colleagues. For the past few years, I've been trying to pursue a career as a government teacher but haven't been successful in securing a position. However, my role at Swiggy has sparked my interest in a career within the private sector, and I can now envision myself thriving in this environment."

Project Next is the latest effort under the larger “Swiggy Skills” initiative, which was launched in collaboration with the Ministry of Skill Development and Entrepreneurship, Government of India. The initiative aims to provide online skill development for nearly 2.4 lakh delivery partners, along with the staff of Swiggy’s 2 lakh restaurant partners. It also seeks to discover employment opportunities for 3,000 individuals in restaurant operations and retail management.