Customer retention Latest Articles, Market stories and Information

How to Improve Your eCommerce Customer Retention?

In 2013, an eCommerce company had to spend just $9 on acquiring new customers. They now spend almost $30 — that is a 222% increase in CAC. While we’…

By - Guest author
Sep 15, 2023 / 6 MIN READ

How can Brick-and-Mortar Retailers Improve Customer Retention and the Shopping Experience with Data-AI?

Retailers across the globe are witnessing the undercurrents of change as their customer’s shopping habits continue to rapidly evolve. With the…

By - Azhaan Merchant
Oct 07, 2022 / 9 MIN READ

No-code, a Game-Changer for the Retail Industry?

The rise of online outlets was already challenging the retail industry’s relevance, and the pandemic has inflicted a further strain upon retailers…

By - Guest author
Nov 10, 2021 / 8 MIN READ

How D2C Brands are Retaining Customers

Two decades ago, it was the flair of a particular salesman or the quality of products that would get customers thronging outside a store. Their first…

By - Guest author
Oct 25, 2021 / 6 MIN READ

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Franchise India 2024 Delhi

18-19 May, (IICC) India International Convention and Expo Centre, Delhi, India

Meet 500+ franchisors across diverse industries, network with 40,000+ verified buyers, and gain insights from the startup community.
EdTech x Indian Education Summit & Awards

10 June, JW MARRIOTT Chandigarh

The EdTech x Indian Education Awards, presented by Franchise India, a pioneer in educational B2B events for over 13 years, presents the Regional edition for 2024.
Restaurant Awards

11 JUNE 2024, JW Marriott, Chandigarh

Restaurant Awards 2024 is the top honour bestowed upon the greatest in the industry who have tirelessly dedicated their lives walking an extra mile to raise the bar of the Food & Beverage Sector.
India EV Show

29-30 June, Hall No. 3, Chennai Trade Centre, Chennai

The INDIA EV SHOW's 4th edition is a Premier Show & Exhibition, sparking innovation and forging connections between emerging Startups and established heavyweights in the electric mobility arena.
FROEXPO Chennai

29-30 June, Hall No. 2, Chennai Trade Centre, Chennai

India’s premier and most trusted Business & Tradeshow is back in Chennai to provide a platform for highly evolved prospects, qualified investors, entrepreneurs from across India, neighbouring countries and delegations from other parts of the world.
FROEXPO Ahmedabad

27-28 JULY 2024 , Mahatma Mandir Convention AND Exhibition Centre, Gujarat

India's premier and most trusted Business & Tradeshow is back in Ahmedabad to provide a platform for highly evolved prospects, qualified investors, entrepreneurs from across India, neighbouring countries and delegations from other parts of the world.