Orders on online food delivery platforms drop by 60%

Swiggy and Zomato are working with minimal delivery partners and limited restaurant partners in several states as delivery executives are refusing to step out fearing police harassment amidst the lockdown.

Not just this, kitchens have also started facing issues with procuring supplies to run operations, thereby pressuring them to shut shop. Orders on food delivery platforms are down by at least 60% across cities.

“There has been a short-term impact in terms of softening in volumes which can be attributed to the shortage of supply due to temporary closure of many highvolume restaurants located in malls and disruptions on-ground across certain states,” a Swiggy spokesperson said on Tuesday evening.

Despite being classified as an “essential service”, Zomato said it has been operating at 30% delivery capacity because it has been facing issues across the cities due to lockdown. The delivery executives are facing challenges from the local authorities and policemen who do not see them as “essentials”

Over the last few days, several pockets of Mumbai, Gurgaon and Ahmedabad saw food deliveries drop to zero with restrictions on movement of people as well as the closure of most restaurants due to the nation wide lockdown.