PizzaExpress partners with Qlik Cloud, to improve efficiency and savings

Pizza chain PizzaExpress has partnered with Qlik® Cloud to enable employees across the business in the UK with access to real-time data for improved decision-making, resulting in annual savings and more empowered restaurant managers.

PizzaExpress first deployed Qlik in 2018, providing its teams with a holistic overview of restaurant data. This included datasets for sales, inventory and labour, making Qlik a central repository for analysis and reporting.

PizzaExpress wanted to expand and move to advanced and interactive analytics to put real-time data into the hands of employees at every restaurant across the UK through mobile devices. Additionally, the company wanted to establish a single version of the truth to enable decisions in the business moment. To achieve this goal, PizzaExpress has transitioned to analytics through Qlik’s hosted and managed cloud infrastructure, which enables it to centralise data management and distribution, ensuring that the right data is in the right people's hands at the right time.

With access to real-time, exact insights, employees are equipped with accurate, relevant data that enables them to take informed actions, such as when forecasting product demand, allowing them to make accurate purchasing choices that minimise food waste.

“We required a robust, all-encompassing data platform that we could implement across all our restaurants,” shared Dan Williams, Business Intelligence Manager at PizzaExpress by adding that they needed a solution with strong infrastructure around it. “We’re already seeing the benefits of Qlik in our operations team, with annual savings and efficiencies. We’re looking forward to rolling it out across the wider business to provide all employees with access to real-time data,” he added.

After a successful six-month trial period with the PizzaExpress operations team, Qlik Cloud will be launched to all restaurant managers from July, including a near-real-time set of dashboards to use for competitions and upselling.

“We are very pleased to be supporting PizzaExpress on its journey towards Active Intelligence, where real-time data not only underpins decisions, but helps everyone in the organisation to be able to take informed actions in the business moment for improved processes and greater value,” added Adam Mayer, Senior Manager at Qlik.