What is Kiosk in Retail? Explained

A kiosk in retail is a self-service, standalone structure commonly found in shopping centers, malls, or public spaces. These interactive stations empower customers to independently access information, browse products, or complete transactions. Typically equipped with touchscreens, payment terminals, and product displays, kiosks offer a convenient and efficient way for retailers to expand their presence, improve customer engagement, and streamline specific aspects of the shopping experience. Their versatile applications include ticketing, ordering, and showcasing product catalogs.