How to Improve Your eCommerce Customer Retention?
 In 2013, an eCommerce company had to spend just $9 on acquiring new customers. They now spend almost $30 — that is a 222% increase in CAC.…
How can Brick-and-Mortar Retailers Improve Customer Retention and the Shopping Experience with Data-AI?
Retailers across the globe are witnessing the undercurrents of change as their customer’s shopping habits continue to rapidly evolve. With the…
No-code, a Game-Changer for the Retail Industry?
The rise of online outlets was already challenging the retail industry’s relevance, and the pandemic has inflicted a further strain upon retailers…
How D2C Brands are Retaining Customers
Two decades ago, it was the flair of a particular salesman or the quality of products that would get customers thronging outside a store. Their first…
Explore Upcoming Events And New Age Agendas
  • IREC x LABELS Delhi 2026
    5 December 2026, Welcome Hotel by ITC, Delhi-Gurugram Highway, Delhi

    IREC x LABELS Delhi 2026 brings together global brands, retailers, investors and industry leaders for an event focused on new commerce, strategic partnerships, brand collaborations, capital and investments. The event features an Exhibition, Conference and Awards and will take place on 5 December 2026 at Welcome Hotel by ITC, Delhi-Gurugram Highway, Delhi.

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This is how brands are retaining customer loyalty
A recent study by Deloitte says that millennials are the chief wage earners in India with a 47-percent share in the working age population and…