Online Consumer Spending Surges to $331.6 Bn in Early 2024
From January 1st to April 30th, consumers displayed robust spending habits online, amounting to $331.6 billion, marking a 7 percent year-over-year (…
India Retail Landscape Set for a Recast with AI-Powered Engagement
It is no longer about neon lights and fancy storefronts that dictate the footfall into the retail store, the digital window dressing is the real lure…
Top 3 Predictions for the Retail Sector in 2024
Given the significant developments in 2023, such as the growth of retail media, generative AI, connected TV (CTV), shoppable content, and digitally…
Surpassing competition: How Super Apps Can Deliver Great CX with Observability
Savvy Indian retailers are capitalizing on growing app fatigue to deliver an all-inclusive digital experience to consumers through super apps. The…
Explore Upcoming Events And New Age Agendas
  • Restaurant Awards
    18 JUNE 2024, JW Marriott, Chandigarh

    Restaurant Awards 2024 is the top honour bestowed upon the greatest in the industry who have tirelessly dedicated their lives walking an extra mile to raise the bar of the Food & Beverage Sector.

  • EdTech x Indian Education Summit & Awards
    19 June, JW MARRIOTT Chandigarh

    The EdTech x Indian Education Awards, presented by Franchise India, a pioneer in educational B2B events for over 13 years, presents the Regional edition for 2024.

  • FROEXPO Chennai
    29-30 June, Hall No. 2, Chennai Trade Centre, Chennai

    India’s premier and most trusted Business & Tradeshow is back in Chennai to provide a platform for highly evolved prospects, qualified investors, entrepreneurs from across India, neighbouring countries and delegations from other parts of the world.

  • India EV Show
    29-30 June, Hall No. 3, Chennai Trade Centre, Chennai

    The INDIA EV SHOW's 4th edition is a Premier Show & Exhibition, sparking innovation and forging connections between emerging Startups and established heavyweights in the electric mobility arena.

  • FROEXPO Bengaluru
    31 Aug-1 Sep 2024, BIEC, Bengaluru, Karnataka
    India’s premier and most trusted Business & Tradeshow is back in Bengaluru to provide a platform for highly evolved prospects, qualified investors, entrepreneurs from across India, neighbouring countries and delegations from other parts of the world.
  • FROEXPO Ahmedabad
    21-22 Sept 2024 , Mahatma Mandir Convention AND Exhibition Centre, Gujarat

    India's premier and most trusted Business & Tradeshow is back in Ahmedabad to provide a platform for highly evolved prospects, qualified investors, entrepreneurs from across India, neighbouring countries and delegations from other parts of the world.

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Transforming Retail Through Technology: A Look into the Future
In a dynamic landscape where consumer habits evolve rapidly, the retail industry finds itself at a significant turning point. This transformation is…
From Likes to Profits: How Indian Entrepreneurs are Mastering Social Media Sales Strategies
India’s dynamic entrepreneurial ecosystem has undergone a remarkable transformation as the mindset of hardworking entrepreneurs shifts from merely…
Redefining the Online Shopping Landscape: Unveiling Shifting Trends and Growth Patterns
In the ever-evolving landscape of online shopping, the traditional dominance of metros and Tier I cities is undergoing a transformation. While…
Gen AI Takes Center Stage: 71 pc of Retailers Set to Adopt within Next 12 Months
The retail industry, recognized for its adaptability, is standing at the threshold of a transformative era with the advent of Generation AI (Gen AI…
India's E-Retail Industry Projected to Soar Beyond $160 bn by 2028
In a recent collaborative report by Bain & Company and Flipkart, the e-retail market in India is projected to witness a remarkable surge,…
Navigating the E-Commerce Landscape: A Year in Review and the Road Ahead
As we bid farewell to the transformative year that was 2023, the Indian e-commerce landscape emerges as a tapestry woven with threads of innovation,…
Digital Upskilling Revolution: ONDC and Meta's Visionary Alliance Targets 5 Lakh MSMEs
In a ground-breaking collaboration aimed at empowering small businesses to harness the full potential of digital commerce, ONDC and Meta joined…
National Science Fiction Day 2024: Warp Speed to Profits
In anticipation of Science Fiction Day on January 2nd, 2024, retailers are presented with a unique opportunity to harness the allure of futuristic…
Customer Experience Needs to Be Disrupted With the Power of AI in E-Commerce
The Indian e-commerce industry has been growing by leaps and bounds and is expected to surpass the US by 2034 to become the world’s second-largest.…
Myntra Revolutionizing Fashion in India Through Tech-Driven Innovation
In the vibrant tapestry of India's booming e-commerce industry, Myntra stands as a trailblazer, shaping the landscape of fashion, beauty, and…
Click & Mortar: The Evolution of India’s Retail Ecosystem
More than 80 percent of Indian retailers do not see e-commerce as a threat, finds the NeoInsights study – ‘Click & Mortar: The Evolution of India…
Top D2C Brands that are Redefining India's Retail Landscape
The D2C market in India has witnessed monumental transformation owing to a combination of strategic factors like a burgeoning tech-savvy population,…
How the Logistics Industry is Changing as a Result of Technological Improvements
A big part of the nation's industrial innovation is played by the logistics industries. Similar to the developed countries, India is accessible to…
Online Sellers Shine Through Tough Times with Festive Optimism
Despite a challenging start to the year in CY23, online sellers are gearing up for a festive season comeback. They anticipate a substantial year-on-…
The Data-Driven Future of D2C Retail: Personalization & AI in E-Commerce
In the dynamic realm of retail, one phrase has emerged as the ultimate mantra for success: "Direct-to-Consumer" or D2C. This approach has…
Elevating the Gifting Experience: Crafting Connections in the Digital Age
Gifting is an age-old tradition that has found a new heartbeat in the digital era. E-commerce gifting platforms have redefined the art of expressing…
Private Labels & D2C Products: Transforming Retail as Adoption Skyrockets
India's private label sector and direct-to-consumer sector are currently valued at Rs 13 billion, making up 10-12 percent of the organized retail…
Reducing Shopping Cart Abandonment: How RTE Enables E-Commerce Websites to Engage with Users
In today's digital landscape, relying solely on static images on product pages is insufficient to motivate shoppers and ensure they follow through…
Why Flexible Technology Architecture and Integrated Leadership are Imperative in Digital Commerce
To grow digital commerce and leapfrog competitors, it’s critical to establish both the right technological and leadership foundation. It’s not…
Amazon India & India Post Forge Strategic Partnership to Streamline Cross-Border Logistics for MSME Exporters
Amazon India recently announced a series of initiatives aimed at boosting India's digital economy and exports, aligning with its commitments to the…
Why Observability is Indispensable to the Indian e-commerce Market
The e-commerce ecosystem in India grew significantly in 2022 with over 750 e-commerce startups securing funding, and the direct to consumer (D2C)…
Revolutionizing Last-Mile Delivery: Blockchain and the Future of Instantaneous Logistics
In today's fast-paced world where instant gratification is the new norm, the demand for efficient and reliable last-mile delivery has reached a new…
The Digital Transformation of Enterprise Procurement: A Post-Pandemic Paradigm Shift
The outbreak of the COVID-19 pandemic in 2019 brought the world to a standstill and forced enterprises to rethink their traditional procurement…
Technological Advancements Revolutionizing the Furniture Industry
The furniture industry has experienced a remarkable transformation in recent years, thanks to rapid technological developments. Innovations have not…
How Social Commerce is Reshaping the E-Commerce Landscape in India
In recent years, social commerce has emerged as a transformative force in the e-commerce landscape worldwide. With proliferation of social media…
‘Mass’ Consumers May Drive over $135 Bn GMV of the $300 Bn Total E-Commerce Opportunity in India by 2030
The differentiated shopping habits of mass consumers, along with their increasing digital shopping penetration, make them the most attractive…
Feasting on Secrets: Unearthing the Truth Behind the Food We Consume!
 In an era of increasing consumer awareness and demand for sustainable and ethical food practices, traceability plays a crucial role in establishing…
Voice to Cart: Revolutionizing the Retail Industry
In recent years, the development of modern technology has created a paradigm shift in consumer habits, leading to a number of technological…
Are MSMEs receptive to Digitalization?
Digitalization has swept through every industry, including the MSME sector. Between 2019 and 2020, there was an 18.5% CAGR growth in the number of…
Metaverse Marketing: How Brands Can Build Stronger Connections in Virtual Worlds
Is the Metaverse here to stay or is it just a fancy fad? If you are a marketer or a brand custodian, you have probably thought about it. The answer…
Global E-Com Expected to Hit $8.5 tn by 2026, with a 56 pc Growth Forecast From 2018
Despite reduced growth rates compared to the initial pandemic period, the forecast for global e-commerce remains bullish. According to the FIS Global…
How E-Commerce can Drive Growth in Healthcare Sector in India
India has witnessed significant growth in e-commerce across various sectors, including healthcare. Several healthcare e-commerce platforms have…
Online Retail Boom to Outpace Offline Growth by 2030
Online retail penetration is projected to grow at an extraordinary rate, outpacing offline retail by 2.5 times in the next decade. As India ascends…
IReCxD2C Summit:Why Being Multichannel Matters: Unlocking Success in Today's Competitive Landscape
In today's dynamic consumer landscape, digital transformation is imperative for businesses, especially in the high-end retail industry. By combining…
The Indian E-Commerce Industry will Surpass US by 2034; Become Second Largest in the World
India's total merchandise exports continue to cross the $100 billion mark, for the second consecutive quarter in a row, amounting to $105.8 billion,…
Ensuring Cost-Efficient, Personalized Customer Experiences at Scale with Headless Commerce
Increased access to more channels, choices, and flexibility, mass acceleration to digital has changed customer experiences forever.  Multiple…
India’s Internet Economy to Reach $1 tn by 2030
A continued shift in consumer behavior and evolution of the business ecosystem will underpin the growth of India’s internet economy, from…
Top 5 Tech-enabled FMCG insights to Know
India's leading FMCG players such as Mondelez, Unilever, Procter & Gamble, Perfetti Van Melle, and emerging players such as SMOOR and BSH…
{Super SCM Makers} Ferrero India: Achieving Operational Efficiency
Rohit Batra, Head of Supply Chain and Developing Markets, Ferrero India maintained that increasing consumer expectations for sustainable delivery and…
{Super SCM Makers} IG International: Refining Supply Chain with Digitization
Shubha Rawal, Director, Sourcing and Marketing, IG International stated that one of the most significant trends that would shape supply chain…
{Super SCM Makers} ShakeDeal: Boosting Efficiency with Tech
Akshay Hegde, Co-Founder, ShakeDeal said that the advancements in technology were revolutionizing the way businesses managed their supply chains,…
{Super SCM Makers} Madame: Warehouse Automation to Increase Productivity
As a pioneer in adapting automation in supply chain management in fashion, Sunil K. Sharma, AVP – Sales & Planning, Madame believes that…
{Super SCM Makers} Epigamia: Making Supply Chain Network Optimization a Strategic Priority
Yatish Vatsaraj, Head - Supply Chain, Epigamia stated that network optimization has always been a crucial trend in the supply chain industry as it…
{Super SCM Makers} Honasa Consumer Limited: Keeping Consumers at the Centre
While technology is going to have a far-reaching impact on building supply chain capabilities in the coming years, Avinash Dhagat, VP, Supply Chain,…
{Super SCM Makers} Clovia: Disrupting Supply Chain Tech
Abhay Batra, Co-Founder & CFO, Clovia stated that technology would continue to drive innovation in supply chain management, helping organizations…
{Super SCM Makers} Blue Tribe: The Role of ML/AI in Logistics
Arpit Arya, Supply Chain & Operations Head, Blue Tribe Foods asserted that Machine Learning and Artificial Intelligence were some of the key…
{Super SCM Makers} Bikano: Upping the Game with Tech
According to Manish Aggarwal, Director, Bikano, Bikanervala Foods Pvt Ltd, automation and digitization were the leading supply chain trends in…
{Super SCM Makers} Bata India: Optimizing Supply Chain with AI & ML
Mahesh Gupta, Head Supply Chain, Bata India asserted that Bata delivered to both business-to-business (B2B) and business-to-consumer (B2C) verticals…
Shopflo revolutionizes online purchase through seamless check-out process
Every brand harbors the ambition to spread its business far and wide. Possibilities are immense, with people finding the products they love online…
The Infusion of AI in Fashion- A Breakthrough for The Future
 A few decades ago, technology started influencing every aspect of our existence. Today, it is such an integral part of our being that it is…
{Super SCM Makers} WOW Skin Science: IoT Transforming Supply Chain Management
Kiran Kumar, VP - Supply Chain, WOW Skin Science stated that WOW Skin Science had always been a technologically driven company. Being a D2C brand and…
{Super SCM Makers} SUGAR Cosmetics: Utilizing Inventory Forecasting
Suchit Sikaria, Chief Business Officer (D2C), SUGAR Cosmetics said that an effective supply chain is essential for the beauty sector to maintain a…
{Super SCM Makers} IKEA India: The Digitization of Supply Chain
Saiba Suri, Country Customer Fulfilment Manager, IKEA India highlighted that since innovation is the key to success in SCM, digitalized technologies…
{Super SCM Makers} Plum: Data-Driven Supply Chain
Sankaranarayanan Alagappan, Chief Supply Chain Officer, Pureplay Skin Sciences Pvt Ltd asserted that digitization was the need of the hour, and D2C…
{Super SCM Makers} Ekart: Tech Shaping Next-Gen Supply Chains
Mani Bhushan, Chief Business Officer, Ekart asserted that technology is leading the narrative and influencing business decisions now, more than ever…
{Super SCM Makers} VAHDAM India: Tech Advancement: A Big Differentiator in Supply Chain
Amlan Mukherjee, Chief Supply Chain Officer, VAHDAM India maintained that the COVID-19 pandemic and its after-effects had created a paradigm shift in…
{Super SCM Makers} Dabur India: Driving Supply Chain Automation
Samrat Sehgal, Head, Supply Chain, Dabur India Ltd highlighted three practices that Dabur India has adopted to maintain an efficient supply chain.…
{Super SCM Makers} Pepperfry: Tech Shaping the Future of Supply Chain
Piyush Agarwal, Head - Supply Chain, Pepperfry, is of the opinion that technology is expected to play a major role in shaping the future of supply…
{Super SCM Makers} ABFRL: Optimizing Supply Chain with AI & Analytics
Swaminathan Ramachandran, Chief Supply Chain Officer, Aditya Birla Fashion and Retail said that in the future, technology and supply chain will be…
Why E-Commerce Marketplace is Disrupting the Beauty Retail Business in India
In the era of mobile-first technological innovations, social media, and digital marketing trends have changed the behavior of consumers in the beauty…
From Small Shop to Modern Retail Format: How Small Sellers can Make the E-Commerce Transition on ONDC Platform
India's thriving retail sector, which contributes significantly to the country's GDP and employment, is undergoing a transformation. The rise of e-…
How eRupi will Change the way India Pays
‘By 2025, it is predicted that India's digital payments business would have increased by more than 300% from its current size’, states a study by the…
What are the Best Practices to Improve Cybersecurity in the Retail Sector
The digital revolution has forced all industries to go online, one such industry was retail, and with it also came the emergence of e-commerce. With…
High-end Online Shopping to Drive Retail Contribution to Nation's Economy
As the world moves towards a more digital age, online shopping has become a major contributor to the growth of retail industries worldwide. In…
How Businesses & Small Merchants Can Start Accepting Payments Online
The growth of digital payments and their acceptance in India over the years has gained positive momentum. In Q2 2022, UPI clocked over 17.4 billion…
Here Are the Top Six Trends of Omnichannel Retailing in Future
Retailing has been a significant part of consumerism since the beginning of time. All businesses relied solely on the delivery of retail outlets.…
E-Commerce & In-Store Experiences are Redefining Indian Shopping
CBRE South Asia Pvt Ltd has announced the findings of its report, ‘Voices from India: How will people live, work and shop in the future?’, which is…
The Emergence of the Indian e-Commerce Market and Retail Trends to Watch in 2023
The Indian e-commerce market has seen tremendous growth in recent years, and this trend is expected to continue in the coming years. According to a…
How ASUS will Transform India’s Consumer Tech Scene
Retail innovation in consumer electronics is lightning fast today and ASUS’ reputation precedes itself in that space. Ranking second in India with a…
Retail Technology: 5 Key Trends for 2023
Retail technology encompasses innovation and digitalization in physical retail and e-commerce, from checkout to inventory management, order…
{CTO Special} (Zepto) Exploring The Power of Metaverse
In view of Dayal, technology goes far beyond being an enabler. Technology has the potential to cause massive disruption in industries and has been…
{CTO Special} (Mamaearth) Going Omnichannel
Chauhan said with human evolution, each problem statement now has a better, and at times even disruptive, solution to it. And all these solutions…
New Trends in Technology in the D2C Space
EMI payments are not a foreign concept in India. People have been making big purchases like automobiles, and large appliances such as refrigerators,…
{CTO Special} (Bagzone Lifestyles) Enabling Data Analytics
Tiwari said that the world is moving from traditional methods to an automated and virtual world. Mobile tech makes the shopping experience more…
{CTO Special} (Vanity Wagon) Empowering Chatbots
In the last two years, online retail/e-tail has gone through massive changes. Verma said during Covid and lockdown, technology has risen up to be the…
{CTO Special} (Compaq) The Evolution of Technology
Jain said that there are numerous benefits that the retail industry has gained because of technology. From understanding consumer behavior regarding…
{CTO Special} (The Good Glamm Group) Optimizing Product Recommendations
In the current digital era, customers want everything in the blink of an eye, whether it’s product selection, quick delivery, or hassle-free payments…
{CTO Special} (Flipkart) Digital to the Core
As India progresses on its digitalization journey, Venugopal said that e-commerce has been at the forefront of helping drive digital adoption across…
{CTO Special} (CloudTailor) Tech Drives Customer Retention
Rudra believes that technology has been the key enabler in the retail industry. It has helped improve and personalize buying experience. “For…
{CTO Special} (Spykar) Driving the Future of a Personalized CX
Nigam said that technology can be used in a retail setting to speed up processes and create efficiency across several platforms, including e-commerce…
{CTO Special} (Duroflex) Personalization: A Key Element
Rustagi said that there are many ways in which technology is an enabler for the retail industry. For instance, omnichannel capabilities can expand…
{CTO Special} (The Body Shop) E-Commerce Made Easy
Consumers today are tech savvy with high expectations from retailers. Chandra said that with continuously evolving consumers, the pace of change has…
{CTO Special} (SUGAR) Unlocking the Potential of Augmented Reality
Gohil stated that technology is indeed an enabler; it provides the means to create and make a difference, which ultimately brings lasting progress…
{CTO Special} (Wakefit.co) Leveraging Tech for Customer Centricity
Gaurav explained that there are four essential technologies that serve as the foundation of any retail organization's growth - ad tech and SEO, e-…
{CTO Special} (Pepperfry) Transforming Omnichannel Experience
Netrabile said that the technology marvel is evolving at a great speed and dominates a large aspect of our lives today. As far as e-commerce is…
{CTO Special} (Bestseller India) Mapping Consumer Journey
Ranjan Sharma, CIO & Head of Supply Chain, Bestseller India is an experienced leader in technology, supply chain, and e-commerce with more than 2…
{CTO Special} (Fabindia) Data: An Enabler
Dr. Vivek Rastogi is working as a Chief Technology Officer at Fabindia Limited. He is a technology and business visionary with executive leadership…
Strong Brands should never let their Guards Down against Doppelgänger Image
   A brand drives public conversation irrespective of how positively or negatively it impacts its market. The effort has always been and will be to…
Why Social Media Should be at the Forefront of any Marketing Strategy for Retailers
When the pandemic struck, many retailers quickly pivoted from brick-and-mortar to online sales. With this quick shift to digital came the increased…
How Influencer Marketing will Change the Business Landscape in 2023
The emergence of social media has changed the way of interaction for humans and businesses alike. In fact, using social media has been identified as…
How to Enhance Customer Experience Through Digitization in the Retail Industry
'Customer is King' is an adage that has been etched in our minds since time immemorial, and it could not be further from the truth. Be it any…
E-commerce and D2C Records 2x Growth in Sales in 2022 in Comparison to 2019
E-commerce retailers and D2C Brands recorded sales worth Rs 76,000 crore during the one-month festival sale event, which almost doubled the pre-covid…
Is Digital Design the Future?
For the uninitiated, digital refers to its root word, ‘digits’ or fingers. This implies human interaction with a machine. Over the past few decades,…
Ride-Hailing, Quick-Commerce Firms among Worst Workplaces for Gig Workers: Fairwork India Report
According to Fair Work India's 2022 report, ride-hailing companies Uber and Ola, quick commerce platform Dunzo, online pharmacy PharmEasy, and…
How AI-based Solutions Are Giving Brands Insightful Leads to Ace the Marketing Game 
The Indian consumer market, comprising a vast middle class and a large affluent class, spent over Rs 22.6 trillion by the end of the second quarter…
Is Live Streaming the Future of E-Commerce
The perks of Livestream shopping for retailers include a shorter consideration period, increased customer interaction, and better revenue. Livestream…
Digital Commerce Trends 2023
COVID-19 created a dramatic shift in customer expectations compelling businesses to be responsive and responsible. Digital commerce has evolved from…
What Brands Can Expect Of The Influencer Industry In 2023
As a marketer, it's your responsibility to stay on top of the latest trends. And while you can't predict the future with 100 percent certainty, you…
Quick Commerce Becomes a Key Element for the FMCG Segment
India’s fast-moving consumer goods sector has shown remarkable agility in keeping up with the times by resorting to online sales across segments but…
What Importance Digital Marketing Holds in B2B Business 
The first thing you should know about digital marketing for a B2B business is that it has the potential to be one of the business's most effective…
Global E-commerce Revenue Drops $250 bn in 2022
After registering years of impressive growth, global e-commerce revenue dropped $250 billion (year-over-year), falling from $3.84 trillion in 2021 to…
How Data Analytics is Driving Personalization
The consumer-packaged goods and retail (CPGR) sector has changed drastically, especially in the post-COVID period. Consumer preferences are changing…
Why Furniture E-Retailers Must Invest Towards Creating a Post-Purchase Experience
The onset of the COVID-19 crisis has seen an upward growth trajectory for the furniture e-commerce industry. Even today, consumers prefer the safe,…
The Power of Conversational Commerce: What Should CX Leaders Look Out For in 2023
With India clocking Rs 3,200 crore of digital transactions between April and July 2022, it is safe to say that the digital payment domain in the…
Redefining E-commerce Democratization: A Glance at Government's Revolutionary ONDC Initiative
ONDC is a government of India initiative launched in a bid to promote open networks for all aspects of the exchange of goods and services adhering to…
5 Last Mile Delivery Trends to Watch Out for in 2023
As we get into 2023, the world seems to be steadily moving toward normalcy as consumers eagerly continue to make purchases, mainly from the comfort…
The Top 10 Tips to Ensure Efficient Supply Chain Management in Retail
In today’s ultra-competitive retail environment, efficient supply chain management (SCM) can make the difference between successful companies and…
How Metaverse is the New Phase of Consumer Immersive Experience
Sometime late last year, Facebook announced that it was changing its identity and becoming Meta – a three-dimensional space in the digital…
How Hyperlocal Marketing can Give Retail Industry an Edge in 2023
In India, there are 2,700 local searches for goods and services every second. Hyperlocal Marketing is enormous, expanding by 50 percent annually. It…