A new study from the Capgemini Research Institutehashighlighted that retailer investment in “last mile”delivery -the final leg of the online…
An annual retail report from Deloitte has indicated this year retail holiday sales are expected to increase at least by 5 to 5.6% as compared to last…
Customers seek delightful experiences from brands today. They want to feel recognized and valued, which a traditional loyalty program based around…
Indian Retail has come of age and has emerged as one of the fastest growing sectors in India. It is expected to grow at a Compound Annual Growth…
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22 February 2026, Raddison Blue , Andheri EastMaster Franchise Conclave
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Despite spending billions each year on loyalty programs and initiatives, retailers are struggling to effectivelyuse theirdata to differentiate the…
The understanding & connect of shopper – retailer was largely local. With growing infrastructures & modern retail, shopping has changed its…
Customer Relationship Management (CRM) has changed throughout its transformation from being a mere framework to becoming a core business function.…
The Indian Retail Industry has undergone a paradigm shift from a product-oriented industry to a more marketing focused industry with the ‘customer…
As retail market becomes extensively competitive, the ability to optimize on serving business processes while satisfying customer expectations has…
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