What is Frictionless Retail?Frictionless Retail is a retail approach that removes obstacles from the shopping journey, allowing customers to browse,…
What is Footfall?Footfall refers to the number of customers or visitors entering a retail store, shopping mall, or commercial space during a specific…
What is Channelless Commerce?Channelless Commerce is a modern retail approach that eliminates the boundaries between online and offline shopping…
What is Circular Commerce?Circular Commerce is a sustainable retail model that extends the lifecycle of products through reuse, repair, refurbishment…
Event & Sessions
Explore Upcoming Events And New Age Agendas
5 December 2026, Welcome Hotel by ITC, Delhi-Gurugram Highway, DelhiIREC x LABELS Delhi 2026 brings together global brands, retailers, investors and industry leaders for an event focused on new commerce, strategic partnerships, brand collaborations, capital and investments. The event features an Exhibition, Conference and Awards and will take place on 5 December 2026 at Welcome Hotel by ITC, Delhi-Gurugram Highway, Delhi.
What is Brandformance?Brandformance is a marketing strategy that combines brand building with performance marketing to increase brand awareness while…
What is Zonal?Zonal refers to the division of a retail business into specific geographic regions or zones for efficient management, operations, sales…
What is a Microjourney?A Microjourney refers to a small, specific interaction or step a customer takes during their overall shopping journey. Instead…
What is Benchmarking?Benchmarking is the process of comparing a retailer's performance, operations, products, or business practices against industry…
What is Click & Collect?Click & Collect is an omnichannel retail service that allows customers to purchase products online and collect them…
What is Retail Velocity?Retail Velocity refers to the speed at which products are sold through a retail store or sales channel over a specific period…
What is Upselling?Upselling is a retail sales strategy where a retailer encourages a customer to purchase a higher-value, premium, or upgraded…
What is Basket Value?Basket Value refers to the total monetary value of all products purchased by a customer in a single transaction. It is one of…
What is Heatmapping?Heatmapping is a data visualization technique that helps retailers understand how customers interact with physical stores or…
What is Geofencing?Geofencing is a location-based technology that creates a virtual boundary around a specific geographic area using GPS, Wi-Fi, RFID…
What is Bespoke?Bespoke refers to products or services that are custom-made to meet the specific preferences, requirements, or tastes of an…
What is Commerce Media?Commerce Media is a digital advertising strategy where brands promote their products to shoppers across online retail…
What is Mobile Commerce (M-Commerce)?Mobile Commerce (M-Commerce) refers to buying and selling products or services through smartphones, tablets, and…
What is Predictive Commerce?Predictive Commerce refers to the use of artificial intelligence (AI), machine learning, customer data, and analytics to…
What is Marketplace?A Marketplace is a digital or physical platform where multiple sellers offer products or services to customers through a single…
What is Retention?Retention in retail refers to a business's ability to keep existing customers engaged and returning for repeat purchases over time…
What is Traceability?Traceability in retail refers to the ability to track a product's journey throughout the supply chain—from sourcing raw…
What is Orchestration?Orchestration in retail refers to the process of seamlessly coordinating multiple systems, channels, data sources, and customer…
What is Voice Commerce?Voice Commerce refers to the process of searching, browsing, and purchasing products using voice-enabled devices and virtual…
What is First-Party Data?First-Party Data refers to information that a retailer or brand collects directly from its customers through its own…
As artificial intelligence continues to reshape the retail landscape, Agentic Commerce is emerging as one of the most talked-about concepts in the…
What is Planogram?A Planogram is a visual merchandising strategy that determines where products should be placed on shelves, displays, and store…
What is Greenwashing?Greenwashing refers to the practice where companies or brands portray themselves as environmentally responsible without making…
What is Churn Rate?Churn Rate refers to the percentage of customers who stop purchasing from a retailer over a defined time period — such as a month…
What is Retail Media?Retail Media refers to advertising opportunities offered by retailers across their digital and physical platforms to help brands…
What is Reverse Logistics?Reverse Logistics refers to the process of moving goods from the customer back to the seller or manufacturer — covering…
What is Dead Stock?Dead Stock refers to inventory that has remained unsold for an extended period and is unlikely to be sold at its original price —…
What is Replenishment?Replenishment refers to the process of restocking shelves, warehouses, or store inventory to ensure products are consistently…
As sustainability becomes a defining force in global commerce, Green Retailing is emerging as one of the most important trends shaping the future of…
What is Mercantilism?Mercantilism is an economic theory that promotes increasing a nation’s wealth through exports, trade control, and accumulation…
What is Stock-Keeping Unit (SKU)?As India’s retail ecosystem rapidly expands—from kirana digitisation to booming e-commerce—one term continues to…
What is Retail-as-a-Service (RaaS)?Retail-as-a-Service (RaaS) is a business model where retailers provide ready-to-use physical retail spaces,…
What is Buy Now Pay Later (BNPL)?Buy Now Pay Later (BNPL) is a payment solution that allows customers to purchase products instantly and pay later,…
What is ONDC?ONDC (Open Network for Digital Commerce) is a government-backed initiative that aims to create an open and decentralized e-commerce…
What is Zero-Click Commerce?Zero-Click Commerce refers to a shopping experience where customers can discover, evaluate, and purchase products…
What is Retail Personalization?Retail Personalization refers to the use of customer data, preferences, and behavior to deliver customized shopping…
What is Discovery Commerce?Discovery Commerce refers to a retail approach where consumers discover products through content-driven platforms such as…
What is Smart Merchandising?Smart Merchandising refers to the strategic use of data, technology, and customer insights to optimize how products are…
What is Retail Gamification?Retail Gamification refers to the use of game elements such as rewards, points, challenges, and interactive experiences…
What is Composable Commerce?Composable Commerce refers to a modern approach in retail technology where businesses build their e-commerce or retail…
What is Digital Shelf?Digital Shelf refers to the online space where products are displayed, discovered, and evaluated across e-commerce platforms,…
What is Unified Commerce?Unified Commerce refers to a retail approach where all sales channels, customer data, inventory, and operations are fully…
What is Smart Store?A Smart Store refers to a technologically advanced retail outlet that uses artificial intelligence (AI), IoT devices, automation…
What is Retail Media?Retail Media refers to advertising space offered by retailers on their digital platforms, where brands can promote products…
What is AI Commerce?AI Commerce refers to the use of Artificial Intelligence technologies in online and offline retail to automate, personalize, and…
What is Hyperlocal Delivery?Hyperlocal Delivery is a retail and logistics model where products are delivered to customers from nearby stores or local…
What is D2C?D2C (Direct-to-Consumer) is a retail model where brands sell their products directly to end consumers without relying on distributors,…
What is Social Commerce?Social Commerce refers to the buying and selling of products directly through social media platforms like Instagram, Facebook…
What is a Dark Store?A dark store is a retail or warehouse space that is used exclusively for fulfilling online orders. Unlike traditional stores,…
SynopsisEver shopped online and picked up your order in-store? That’s omnichannel. This term is widely used in retail and e-commerce to describe a…
Explore By Industry
Copyright © 2009 - 2026 Franchiseindia.com Ltd