Aviation Soars, Railways Roar as India's Tourism and Hospitality Sector Set for a Decade of Unprecedented Growth

In recent years, the landscape of the food and beverage (F&B) industry has undergone a significant transformation, largely fueled by the rapid growth of e-commerce. With the rise of online platforms and digital marketplaces, consumers now have unprecedented access to diverse culinary offerings from the comfort of their homes. Local F&B businesses have bridged the gap between their products and audiences by establishing a strong presence on digital platforms, whether it's through third-party delivery services, online marketplaces, or your e-commerce website.

One of the first steps for local F&B businesses to capitalize on the e-commerce boom is establishing a strong presence on digital platforms. Whether through third-party delivery services, online marketplaces, or owning an e-commerce website, embracing the digital marketplace allows you to reach a broader audience and tap into new markets beyond your physical location. By making your products available online, you can cater to the growing demand for convenience and accessibility among consumers.

Social media on the other hand has become a powerful tool for promoting businesses and engaging customers. Local F&B businesses can leverage platforms like Instagram, Facebook, and Twitter to showcase their offerings, share behind-the-scenes content, and interact with their audience more personally and authentically. Investing in targeted digital marketing campaigns can help you reach potential customers and drive traffic to your e-commerce channels. By harnessing the power of social media and digital marketing, you can effectively amplify your online presence and attract more customers to your business.

In the digital age, customer experience is more important than ever before. Local F&B businesses must prioritize delivering exceptional service and soliciting customer feedback to improve and evolve continuously. Features like live chat support, easy-to-navigate websites, and seamless ordering processes can enhance the overall customer experience and encourage repeat business.

Lastly, with the upcoming festive season combined with events like IPL and WPL, F&B businesses have excellent opportunities to take advantage of heightened consumer spending. Businesses can attract customers and increase sales by offering special promotions, discounts, and themed menus. Utilizing e-commerce platforms is ideal for promoting these offers and reaching a broader audience.

The e-commerce boom presents unprecedented opportunities for local F&B businesses to thrive and grow in an increasingly digital world. By embracing the digital marketplace, leveraging social media and digital marketing, adapting menus and packaging for online orders, prioritizing customer experience and feedback, and fostering community engagement and loyalty, local F&B businesses can capitalize on this digital revolution and emerge stronger.

Mohammed Bhol, Co-Founder & CEO, House of Biryan

The Indian hospitality industry is currently undergoing a significant transformation with an increased emphasis on sustainability. According to UNWTO the hotel sector accounts for around 1 percent of global carbon emissions and this is set to increase. The sector also faces various challenges, including rising energy consumption and environmental degradation, the demand for innovative solutions has become more urgent than ever. In response, eco-friendly solutions are emerging with added benefits such as acoustics, becoming key components in the construction and design landscape without compromising aesthetics or performance.

Today, glass is a symbol of sustainability, and its incorporation into eco-friendly acoustic solutions allows for the creation of welcoming, well-lit spaces that elevate the overall guest experience. Technological advancements have led to the development of modern glass solutions designed to address environmental challenges unique to India, such as high humidity, noise pollution, and dust.

To cater to the specific needs of the Indian hospitality market, innovative solutions like noise-reducing facades and dust-resistant coatings have been introduced, ensuring comfort and serenity for guests and residents alike. The sustainability credentials of these eco-friendly acoustic solutions go beyond their performance, as their lifecycle is carefully examined to minimize environmental impact.

In addition to their acoustic benefits, these materials offer several other advantages, such as faster construction times, reduced weight, and enhanced fire safety. The use of sustainable materials, like gypsum, which can be recycled indefinitely, further contributes to the eco-friendly credentials of these solutions. The implementation of eco-friendly acoustic solutions also inspires creativity and innovation among architects and designers. Glass is increasingly used as a medium for artistic expression, pushing the boundaries of hospitality design. Intricate glass installations and dynamic facades that respond to environmental cues demonstrate the limitless possibilities of combining sustainability and aesthetics in the industry.

Moreover, the integration of these solutions into the hospitality sector has a significant impact on guest satisfaction. By addressing noise pollution, hotels can prioritize the use of advanced sound insulation materials and techniques to minimize noise transmission between rooms, corridors, and public spaces. Innovative solutions like gypsum drywall and acoustic glass can significantly improve sound insulation, providing guests with a quieter and more relaxing environment.

As the hospitality industry continues to grow, the importance of eco-friendly acoustic solutions will become more pronounced. Sustainable design principles will become essential for all types of hotels, from boutique establishments to sprawling resorts. The increasing demand for eco-friendly solutions will drive innovation, leading to positive change and shaping a more sustainable future for generations to come. Furthermore, the adoption of eco-friendly acoustic solutions reflects a broader trend in the hospitality industry towards social responsibility and environmental stewardship. Hoteliers are recognizing the importance of adopting sustainable practices not only for the well-being of their guests but also for the long-term health of the planet. By incorporating eco-friendly materials and technologies into their properties, they are demonstrating a commitment to reducing their environmental footprint and promoting a more sustainable future for all.

Additionally, the rise of eco-friendly acoustic solutions in Indian hospitality is a testament to our collective commitment to building a better, more sustainable world. The future of the hospitality sector is brighter and greener than ever before. Hoteliers must embrace these innovative solutions to enhance the guest experience and contribute to a more sustainable and responsible industry. By doing so, they will be better equipped to meet the challenges of a rapidly changing world and ensure the long-term success of their businesses.

Given the continuous evolution of the hospitality industry, it is vital for stakeholders to recognize the importance of sustainability and adapt accordingly. Through the adoption of innovative, eco-friendly acoustic solutions, hotels can provide their guests with a comfortable, serene environment while simultaneously contributing to a greener, more sustainable future. In this way, the industry can strike a balance between meeting the needs of its guests and fulfilling its social and environmental responsibilities.

 

Authored By

Venkat Subramanian, Managing Director - Gyproc, Insulation and Mortars Business, Saint-Gobain India

In the past 12 months, Swiggy has orchestrated the delivery of an astonishing 30.29 million pizzas, a staggering quantity that, when laid out, could cover the distance between the bustling cities of Delhi and Mumbai approximately 6.4 times! However, the narrative goes beyond sheer volume to unveil the unique pizza culture entrenched in the vibrant cities of Bengaluru, Mumbai, and Delhi. These urban centers have emerged as the veritable hotspots where pizza enthusiasts passionately battle it out for the ultimate slice of glory.

In the dynamic landscape of global celebrations, where moments of jubilation unfold, and culinary preferences become a part of cultural rituals, pizza has consistently commanded attention. This Italian marvel, adorned with a crispy crust, luscious cheese, and an array of delectable toppings, has become an integral part of festivities worldwide. As the world eagerly anticipates the grandeur of events like the World Cup Finals, the festive fervor of New Year's Eve, and the upcoming charm of Valentine's Day, the essence of these occasions finds a delectable companion in the universally loved pizza.

When Swiggy undertook the fascinating exploration into India's profound romance with the sizzling and cheesy pizza, the analysis, spanning from the 9th of February 2023 to the 7th of February 2024, unraveled captivating insights into the popularity and trends associated with this global culinary treasure.

Within this pizza panorama, an individual from Chandigarh took center stage, stealing the spotlight by ordering a jaw-dropping 558 pizzas in the span of a single year. This extraordinary feat stands as a testament to an unparalleled love for the artistry of pizza-making.

Pizza, far from being confined to mere celebrations, caters to various occasions, be it a solitary craving or a convivial group gathering. The golden hours for satiating these pizza cravings, as revealed by the analysis, fall between 7 PM and 11 PM, with over a third of orders pouring in during the dinner hours. In the ongoing debate between classic and quirky pizza preferences, the Margherita emerges as the undisputed champion across all cities, showcasing the timeless appeal of simplicity and authenticity.

Yet, pizza, being the sociable star that it is, never stands alone. The report brings to light the favored companions of pizza enthusiasts – garlic bread, cheese dips, and refreshing beverages. These accompaniments solidify the idea that Indians know how to elevate their pizza parties with a diverse palette of flavors.

Beyond the statistics and trends, the exploration into the world of pizza reveals intriguing stories of celebration. In 2023, a Swiggy user from Bhubaneswar embarked on a culinary adventure by ordering an astounding 217 pizzas in a single order, setting a remarkable precedent for pizza enthusiasts across the country.

Home cooking, once considered a diminishing skill, is experiencing a renaissance. In response to this culinary resurgence, upliance.ai, an innovative home appliance startup, has introduced its AI Cooking Assistant, delishUp⤴️, and is delighted to present its comprehensive debut food trends report. This report embarks on a flavorful journey through the evolving tastes of young Indian households, enriched by meticulously curated, data-driven insights.

Derived from an extensive dataset encompassing 3,000 households and over 15,000 cooking sessions on delishUp⤴️ across 11 cities, the report divulges compelling findings that offer intriguing glimpses into the nation's ever-changing culinary preferences. While certain preconceptions are reaffirmed, others challenge stereotypes, resulting in a multifaceted tapestry of tastes and preferences.

Key Highlights of the Report:

• 80 percent of delishUp⤴️ users are men, predominantly in the 25-40 age group, who have embraced home cooking and are venturing into diverse culinary domains.
• Despite 51 percent of users identifying as non-vegetarians, a staggering 85 percent of households opt for vegetarian meals on delishUp⤴️ due to the perceived intricacies of handling meat. Beloved vegetarian dishes such as Veg Pulao and Kadai Paneer continue to captivate palates.
• Contrary to the assumption that South Indians predominantly prefer rice-based meals, chapati dough emerges as a top recipe, constituting 3.5 percent of cooking sessions on delishUp⤴️.
• Approximately 40 percent of users express a desire for healthier eating, but fewer than 10 percent consistently incorporate healthy alternatives into their delishUp⤴️ cooking routines.
• Young Indian households are diversifying their home-cooked meals, with 40 percent leaning towards Indian cuisine, 20 percent towards Continental, 20 percent towards Italian, and the remaining 20 percent exploring beverages, soups, salads, and Asian recipes.

Vegetarian vs. Non-Vegetarian: The Culinary Tapestry of Indian Homes

India, often perceived as primarily vegetarian, unveils a more diversified culinary landscape. Approximately 51 percent of homeowners proudly declare themselves non-vegetarians. However, many novice cooks gravitate towards vegetarian dishes due to the perceived complexity of handling meat, resulting in 85 percent of households preparing vegetarian meals on delishUp⤴️. Traditional favorites such as Veg Pulao and Kadai Paneer remain highly popular, with other classics like Poha and Rasam enjoying widespread acclaim.

North vs. South: A Curiosity for Regional Delicacies

Challenging the misconception that South Indians solely prefer rice-based meals, chapati dough emerges as a frequent choice, comprising 3.5 percent of meals prepared on delishUp⤴️. Conversely, North and West Indian users are increasingly drawn to South Indian delicacies like Upma, Lemon Rice, Bangalore-style Sambar, and Cabbage Pachadi. In the South, an exploration of dishes like Gujarati Kadhi, Mumbai-style Pav Bhaji, Rice Kheer, Surti Cold Coco, and more reflects cross-regional culinary curiosity.

ChatGPT Creations: Fusing AI with Culinary Innovation

AI has seamlessly integrated into daily life, including the kitchen. Preparing new dishes has historically posed challenges in finding the right recipes, mastering techniques, and sourcing ingredients. With delishUp⤴️’s ChefGPT feature, even novice cooks are confidently experimenting with new dishes at home. Innovative creations, such as Mexican-inspired beer concoctions, the resourceful Rotli nu Shaak utilizing leftover roti, and the delectable Ada Pradhaman, a cherished Kerala dessert, have found a place in the kitchen.

Tea Time Snacks: The Appeal of Home-cooked Street Food

Despite being a cherished part of Indian food culture, street food continues to captivate home kitchens across the nation. DelishUp⤴️ data reveals that age-old classics like Pav Bhaji and Bhel are frequently prepared at home rather than being ordered or eaten out. Unconventional dishes like Bread Paneer Poha, Beetroot Rasam, Pudina Palak Khichdi, Creamy Peanut Noodles, Beetroot Halwa, and Chicken Tagine are gaining prominence, indicating a growing willingness to embrace diverse flavors and experiment at home when convenience prevails.

Eating and Cooking Healthy at Home: Aspiration vs. Reality

In an increasingly health-conscious world, it is noteworthy that while 40 percent of individuals express a desire for healthier eating habits, less than 10 percent consistently integrate these practices into their daily cooking routines. This underscores the perpetual balance between aspirations for health-consciousness and the allure of comfort food in meal preparation. Additionally, there is a widespread craving for restaurant-style food, with nearly 500 individuals expressing the desire to recreate their favorite meals at home. This spans various cuisines, with 40 percent favoring Indian, 20 percent preferring Continental, 20 percent opting for Italian, and the remainder exploring a variety from chaats to Asian dishes, aligning with the aspiration to make "outside food" healthier by preparing it at home.

Men's Culinary Independence

An impressive 80 percent of delishUp⤴️ users are men, primarily between the ages of 25 and 40, many of whom are embarking on their culinary journey for the first time. Cooking, once perceived as a laborious process requiring intricate recipes and skills, has been revolutionized by modern kitchen appliances. The convenience these gadgets offer has empowered individuals, particularly men who may have previously felt daunted by traditional cooking methods. Their attraction to cooking technology and the ease it provides has fostered greater independence in the kitchen, motivating them to experiment with a wide array of dishes and expand their culinary horizons.

What Unites Us

In the diverse landscape of Indian cuisine, timeless favorites like Poha, Pulao, and Kadai Paneer resonate with the nation's taste buds. Mornings commence with quick meals like Poha and Upma, while dinners embrace the comfort of Chapatis complemented by an array of sabzis, including Kadai Paneer and Aloo Tamatar Sabzi. Lunch varies but often features rice-based dishes like Veg Pulao and Sambar. Dessert cravings are dominated by universally beloved Rice Kheer, with Vermicelli Payasam adding a Southern twist. In the realm of non-vegetarian cuisine, Butter Chicken claims the throne, delighting enthusiasts nationwide. These culinary trends exemplify the enduring love for traditional flavors and the harmonious fusion of regional and national tastes in Indian cuisine.

As India's culinary landscape continues to evolve, this comprehensive research offers invaluable insights into recent shifts in food preferences across the nation. With home cooking experiencing a resurgence, the convenience of appliances that streamline the cooking process is democratizing culinary experiences and empowering young Indian households to savor more diverse and exciting home-cooked meals.

I was 14 when I walked into a Costa Coffee outlet for the first time, and their Roasted Hazelnut coffee has been my favorite since then. Today, when the brand has launched their 150th store in Delhi, it makes me feel nostalgic. India's coffee sector is undergoing a fascinating transformation, with a growing emphasis on specialty coffee and premium offerings, particularly driven by urban millennials who have transformed coffee shops into vibrant social spaces. This shift is particularly noteworthy in a nation traditionally associated with tea culture.

Costa Coffee, the coffee-café brand under Coca-Cola in India's commercial beverage sector inaugurated its 150th store in Rajouri Garden. In 2005, Costa Coffee marked its entry into the Indian market by inaugurating its first café in Connaught Place. In the past year, in collaboration with Devyani International, the brand has embarked on a substantial expansion initiative in India, introducing around 60 new stores.

The brand’s ongoing objective is to establish new outlets in the top 8-10 cities in India, with a particular focus on specialized locations such as airports, highways, and healthcare facilities. The 150th Costa Coffee outlet exemplifies the brand’s dedication to offering artisanal coffee crafted from locally sourced ingredients. 

“India is a key market for us globally and we are proud to commemorate the opening of our 150th store. This milestone truly highlights the overwhelming love and support we have received from coffee enthusiasts across India. Our aim is to extend our presence to every corner of the nation, and we remain committed to achieving this vision through our continuous expansion efforts, ensuring remarkable coffee experiences for all." said, Vinay Nair, General Manager, India & Emerging Markets, Costa Coffee.

Costa Coffee offers a diverse menu featuring a selection of distinctive coffee creations, including popular choices like the Flat White, Classic Corto, Café Caramela, and more, all prepared using locally-sourced coffee beans.