Piyush Agarwal, Head - Supply Chain, Pepperfry, is of the opinion that technology is expected to play a major role in shaping the future of supply chain management. Pepperfry recently discovered a new supply chain technology called IoT-based inventory tracking, which uses sensors and RFID tags to track the movement of goods throughout the supply chain.
“This technology allows us to monitor our inventory in real-time and ensures we always have the right amount of stock on hand. It also helps us save costs by reducing the need for manual labor, and by optimizing our inventory levels,” he stated.
Challenges in SCM
Agarwal asserted that one of the main challenges in supply chain management was balancing the need to keep costs low with the requirement to maintain high levels of customer service. This could be especially difficult for e-commerce companies like Pepperfry, as they have to deal with a high volume of small and varied orders and have to ensure timely delivery to customers while keeping costs low.
To work around this challenge, Pepperfry has adopted a number of strategies, such as automation, data analytics, collaboration, and flexibility, among others. “By adopting these strategies, we are able to strike a balance, allowing us to deliver a great customer experience while managing our costs effectively,” he concluded.
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The brand bridged the gap between super-premium global brands and local price war, with innovation at the forefront
