Web analytics in the retail industry involves the measurement, collection, analysis, and reporting of data related to a website's performance and user behavior. Retailers use web analytics tools to gain insights into website traffic, visitor demographics, and online interactions. This data helps optimize the online shopping experience, improve website functionality, and enhance marketing strategies to better meet customer needs and preferences. Web analytics plays a crucial role in shaping digital strategies, driving online sales, and ensuring a seamless and engaging online presence for retail businesses.