Neeman's Partners with Unicommerce to Enhance Supply Chain Efficiency and Customer Experience

Neeman's, a renowned conscious fashion brand, has recently announced its collaboration with Unicommerce to streamline its supply chain and elevate the post-purchase experience for its customers. Unicommerce, India's leading e-commerce enablement SaaS company, has equipped Neeman's with cutting-edge order management and warehouse management solutions, enabling efficient logistics management, optimized warehouse operations, and accelerated order processing. Currently, Neeman's manages four warehouses and handles orders from ten different sales channels through Unicommerce solutions, processing over 80,000 orders each month.

Known for its sustainable and comfortable footwear offerings at affordable prices, Neeman's has emerged as a leader in its category. The company has ambitious plans for both domestic and international expansion. However, as part of this growth strategy, operational challenges such as unsynchronized inventory operations, return order management, order allocation, bulk order management, and logistics management have emerged.

To overcome these challenges, Neeman's has implemented the Unicommerce platform and integrated all its warehouses into a unified system. This enables automatic order allocation to the nearest warehouse and streamlines the entire order management process. Furthermore, the centralized window provided by Unicommerce offers complete visibility of orders and inventory, simplifying the management of Neeman's extensive product line of 200,000 items across multiple warehouses.

Thanks to Unicommerce's support, Neeman's has witnessed remarkable improvements in return order management and overall operational efficiency. This partnership will play a pivotal role in accelerating the brand's growth plans and ensuring an enhanced shopping experience for its valued customers.

Kapil Makhija, CEO of Unicommerce said, “Unicommerce has been a torchbearer of simplifying e-commerce selling using technology solutions since its inception. Neeman’s has been able to grow exponentially while building sustainable products and we look forward to playing an active role in its growth through building an efficient supply chain system. We are committed to providing them with best-in-class technology to streamline their supply chain and automate their operations to manage the increasing order volume.”

Taran Chabra, Founder of Neeman’s said, “We have been able to expand our presence across India with an increasing number of consumers looking to buy comfortable and sustainable products. Our consistent focus is on providing our customers with a seamless experience across shopping platforms. We are also partnering with organized retailers to build an Omnichannel brand and our partnership with Unicommerce technology will help us further strengthen our operations. They have a great product that helps us solve our supply chain problems concerns and we are confident of the value that Unicommerce will keep adding in our next phase of growth.”

Unicommerce is one of the leading e-commerce enablement SaaS platforms in India that powers post-purchase experience for brands, marketplaces, and fulfillment providers. Deployed by e-commerce retail companies, traditionally offline brands, D2C brands, brand aggregator firms, fulfillment service providers, 3PLs, and marketplaces. The company has built a strong presence in India and has also expanded to international geographies and is serving clients in the Middle East (UAE and Kingdom of Saudi Arabia) and Southeast Asia (Singapore, Malaysia, Indonesia, and the Philippines).