Pick and pack in the retail industry involves the process of selecting products from inventory (picking) and preparing them for shipment (packing) to fulfill customer orders. This operational step is crucial for efficient order fulfillment in warehouses or distribution centers. Staff, often using technology like barcode scanners, pick items from designated locations based on customer orders. Once all items are gathered, they are packed securely for shipping. Efficient pick and pack processes contribute to timely and accurate order fulfillment, reducing errors and enhancing overall customer satisfaction by ensuring that products reach customers in good condition and within the specified timeframe.