What is Interactive Kiosk in Retail? Explained

An interactive kiosk in the retail industry is a self-service terminal equipped with a touchscreen interface that enables users to access information, browse products, or complete transactions. Retailers deploy interactive kiosks to enhance customer experience, provide product details, offer self-checkout options, and streamline various services. These kiosks are strategically placed within stores, malls, or other retail environments to engage customers, provide quick assistance, and augment the overall shopping journey. The interactive nature of these kiosks facilitates a seamless and efficient interaction between customers and the retail establishment.