Shopsy Enhances User Interative Experience, Unveils Tamil and Telugu App Interfaces
Shopsy Enhances User Interative Experience, Unveils Tamil and Telugu App Interfaces

Shopsy by Flipkart, Bharat’s fastest-growing hyper-value e-commerce platform, has introduced Tamil and Telugu to its platform to widen its reach and serve more customers across different regions. This will allow customers to choose their preferred language for accessing the expansive range of affordable products available on the platform. Given that over 68 percent of Shopsy customers today come from Tier ll and beyond cities, out of which close to 50 percent are first-time e-commerce shoppers, the introduction of new languages is key in addressing the growing demand of consumers that are based in different corners of the country. 

As per Shopsy’s research, while customers residing in non-metros were able to navigate the app in English, they were more comfortable transacting in their regional language as browsing products and shopping online became easier. As a result, Shopsy introduced two new languages to cater to the soaring demand of its consumers. The recently published Flipkart-Bain and Company report on How India Shops Online 2022, also points to the growing preference towards vernacular language among regional users. Furthering its commitment to democratizing commerce, Shopsy's initiative enables an even more seamless and convenient shopping experience for its customers.  

Adarsh Menon, Senior VP, and Head – New Businesses, Flipkart said, “Our core value proposition lies in offering a hassle-free shopping experience to customers who are looking for value-based products for their shopping needs. The launch of new languages will help serve the heterogeneous user population across the country, making their e-commerce journey even more fulfilling with Shopsy. Leveraging technology and innovation, we will continue to add more such features that will make digital commerce more inclusive and accessible for existing and potential customers. Over the last six months, we have observed tremendous traction across the states of Andhra Pradesh, Telangana, and Tamil Nadu indicating the climbing customer base momentum. Rolling out regional app interfaces in Telugu and Tamil is a step ahead to enrich our connection with this audience. We are also delighted that the Shopsy App has recently been awarded Google Play Best of Users’ Choice Award.

Shopsy aims to continue working towards its vision to offer a wide range of engaging products for customers at affordable prices while being a value-based and reliable platform. It has strived to deliver on its commitment to building a community that truly levels the playing field of commerce in the country. Since its launch in July 2021, Shopsy’s aim has been to make digital commerce accessible across India through a zero-commission marketplace. Today, the platform has over 11 lakh sellers (including Flipkart) on the platform who provide 150 million products across 800+ categories for customers across India.

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