From Bricks to Clicks: The Resurgence of Omnichannel Retail and its Role in Shaping the Modern Shopping Landscape
Picture this scenario: Neha, a working professional who is usually pretty tied up with meetings and other work-related commitments, steps into a…
Breaking Down Barriers - Why Omnichannel is the Future of Retail
As the retail landscape continues to evolve at a breakneck pace, omnichannel fulfillment has emerged as a key determinant of which brands thrive and…
Omni-Channel Strategies: Bringing D2C Brands into Retail and Beyond E-Commerce
In today's fast-evolving retail landscape, omnichannel strategies have emerged as a transformative approach for Direct-to-Consumer (D2C) brands…
Ecommerce Outsourcing India: Cynergy BPO – Elevating CX through Cutting-Edge Technology
The global ecommerce industry continues to grow at an unprecedented pace, and companies are facing mounting challenges to meet evolving customer…
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    14-15 Feb 2025, Park Plaza Hotel

    Franchise Expo & Business Opportunities Show (FEBO) is the nation's leading platform dedicated to franchise development and business growth.

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Why Broadway’s 25,000 sq ft Delhi Store is the Future of Retail in India
Shopping will never be the same again — at least not if Broadway has anything to say about it. The brand-new venture by Vivek Biyani is shaking up…
How Unified Commerce is Driving 24% More Consumer Spending!
In a world where consumers seamlessly blend their online and offline shopping behaviors, the retail industry is undergoing a significant…
Bengaluru's Origin Set to Disrupt India’s $2.8 Bn Quick Commerce with Fresh Produce and 40 Dark Stores
Bengaluru’s very own Origin, India’s first-ever fresh produce brand, has officially launched, promising lightning-fast delivery of over 250 varieties…
After Rs 500 Crore ARR in 4.5 years, The Sleep Company Targets 200 Stores in 12 Months!
Revolutionizing the traditional mattress industry, TSC leads on the front foot with 100 company-owned-company-led stores. Remarkably, it's India's…
The Retail Transformation: How 7.6% Economic Growth in FY24 is Redefining India’s Market!
The global economic environment in FY24 has been marked by significant challenges, including the ongoing conflict in Ukraine, rising inflation,…
How ITC’s Omnichannel Expansion Doubled Market Reach in Two Years
With rapid technological advancements and evolving consumer preferences, ITC Ltd. is standing at the forefront of driving change and innovation. The…
Why Indian D2C Beauty Brands Are Thriving: 3 Key Factors Driving Success
In recent years, the direct-to-consumer (D2C) beauty market has witnessed an unprecedented surge in growth, dispelling any notions of market…
How Omnichannel Strategies Revolutionize Customer Experience
Technologies are constantly evolving and further revolutionizing how customers purchase products and services online and offline. The introduction of…
India Retail Poised to be a $2.2Tn Market by 2030
India's retail sector is on track for remarkable growth, projected to surpass $2.2 trillion by 2030, doubling its size from $1.1 trillion in 2023.…
The Evolution of Retail: Embracing Omnichannel Strategies
In today’s rapidly evolving retail landscape, the traditional boundaries between online and offline shopping are increasingly blurred. This…
10 Game-Changing Tips for Seamless Omnichannel Retail Integration in 2024
The omnichannel approach is transforming retail, aiming to provide a seamless, integrated shopping experience across all customer touchpoints. This…
How Farah Khan Ali Transformed Indian Jewelry with Bold Designs and Sustainability
Farah Khan Ali, Founder and CEO of Farah Khan Fine Jewellery, has a fascinating story that began unexpectedly. "As a 21-year-old, I had just…
How Arya Vaidya Pharmacy Coimbatore Ltd Became a Global Ayurvedic Giant
Arya Vaidya Pharmacy Coimbatore Ltd (AVP), under the visionary leadership of its dynamic CEO, Vipin Vijay, has transformed from a localized Ayurvedic…
Footwear Industry in India: How Bright is the Future?
In the global footwear market, trends indicate a promising expansion with a projected growth of 12.83 percent annually by 2028. Significantly, the…
The Future of Retail is Cross-Channel — Are You Ready to Seize the Opportunity?
In the ever-evolving retail landscape where customers are more connected, aware, and channel agnostic, staying ahead of the curve is crucial for…
Nykaa CEO Falguni Nayar Champions Empathetic Omnichannel Strategy
The omnichannel strategy transcends conventional business tactics; it embodies a philosophy rooted in empathy and consumer understanding, aiming to…
Neo Retailer: The Technology Revolution in Reimagining Retail Space
In recent years, the retail industry has undergone a big change that has been spurred either because of technology or new business strategies. The…
The Role of Supply Chain in Perfecting the Omnichannel Retail Strategy
Picture a homeowner eager to spruce up their backyard with new patio furniture. Preferring to shop online, they scroll through options from different…
Shopping 2.0: Neo Retail's Omnichannel Marvels and Future-Focused Flair
In a world where shopping isn't just a transaction but a thrilling adventure, Neo Retail emerges as the secret sauce that turns mundane purchases…
Drones and Efficiency: How INGKA Group is Revolutionizing Retail with a Human-Centric Approach
INGKA Group, the parent company of IKEA, has made a significant impact on the global retail landscape. With 482 stores worldwide and a remarkable…
Revolutionizing the Writing Instruments Retail Experience: From Brick-and-Mortar to Omnichannel
In a world increasingly conquered by digital communication, the art of writing by hand still holds a special place in our hearts. Writing instruments…
The Role of AI in E-Commerce industry and its impact
As someone deeply involved in the world of business, I've been keeping a close eye on the remarkable potential that Artificial Intelligence (AI)…
IReCxD2C Summit:Why Being Multichannel Matters: Unlocking Success in Today's Competitive Landscape
In today's dynamic consumer landscape, digital transformation is imperative for businesses, especially in the high-end retail industry. By combining…
IReCxD2C Summit: How JioMart Aims to Empower Kiranas, and Revolutionize Retail with Omnichannel Growth
JioMart, a division of Reliance Retail, entered the Indian market with the objective of enhancing the ease, speed, and convenience of shopping.…
Ensuring Cost-Efficient, Personalized Customer Experiences at Scale with Headless Commerce
Increased access to more channels, choices, and flexibility, mass acceleration to digital has changed customer experiences forever.  Multiple…
Key Trends That Will Shape Up The D2C Industry By 2025
D2C (direct-to-consumer) brands are seeing tremendous growth in India due to the rapid adoption of e-commerce and the emergence of new technology.…
Omnichannel Retailing Gaining Popularity in the Indian Modular Kitchens Industry and the Factors Responsible
Omnichannel retailing is becoming increasingly popular in the Indian Modular Kitchens industry as it allows customers to access the same products,…
How Pepperfry is Leveraging Technology to Grow its Biz
Pepperfry has completed 11 years in business. Did you know that it started as a lifestyle business, wherein the brand would sell outside-of-home…
Influencing Consumer Decisions with Effective Omnichannel Strategies
Consumers in today’s digital age are increasingly displaying traits that keep brands on their toes. The nature of consumer behavior predominantly…
How House of Pataudi Succeeded to Win The Hearts of Consumers 
Online fashion brand Myntra collaborated with Saif Ali Khan to launch House of Pataudi – an ethnic fashion brand to enable the vision of creating a…
Lessons in Resilience & Perseverance: How Purplle Went After What It Believed in, and Kept the Focus on Sustainable Success
When you listen to Manish Taneja talk about his journey with Purplle, and introspect, a lot of what he says seems like common sense- things you’d…
How Omnichannel Strategy will Drive Retail Market Growth in India
Shopping has always been more than a transaction, it could be compared to a tradition of sorts. It is the hallmark of festivity and gifting loved…
5 Ways to Build a Successful Omnichannel Retail Strategy in FY 23
It would be an understatement to say that Indian consumers have not changed significantly over the years. Today’s average consumers are empowered,…
How VingaJoy is Integrating Tech to Engage with New-Age Consumers
The journey of VingaJoy started from a wholesale outlet in selling earphones for Walkmens, and it graduated to the peripherals business in the year…
Trends that will Disrupt the Retail Landscape in 2022 and Beyond?
The retail landscape shifts every year and the landscape in 2022 are no different! To get a better understanding of these trends that are disrupting…
How Brands can Build a Unified Online and Offline Strategy for a Bolstered Market Presence
In today’s day and age, customer journeys have transformed beyond recognition in light of technological advancements in the retail space. As user…
How Does O2O Biz Model Helps Small Businesses Plan Growth Strategy and Provide a Seamless Customer Experience?
The landfall of the global COVID-19 pandemic changed the world forever. Though it posed several hurdles for people and offline businesses, it…
How is Marks & Spencer Reliance India Scaling its Omnichannel Capabilities
UK retailer Marks & Spencer Reliance India Pvt Ltd (M&S India) is modernizing its supply chain to drive seamless integration between online…
Speeding Up Retail with Omnichannel Deliveries
If there is one thing we can all agree on, it is the fact that 2020, and the pandemic, transformed everything, from industries to people’s lives. In…
How Going Omnichannel is the Key to Success for the Fashion Industry
The more-than-2-years-old and still continuing in all its glory, the pandemic, is all about staying at home, which indirectly meant an upsurge in…
How an Omnichannel Approach will Help Retail Stay Ahead of the Curve for Both Customers and Employees
As the fifth-largest retail industry globally by economic value, the Indian retail market has been on an upward growth trajectory, projected to reach…
4 Key Retail Trends to Watch Out for in 2022?
The world is witnessing digital transformation at a tremendous scale and e-commerce, like any other industry, is expected to move past the hype of QR…
7 Performance Marketing Skills to Acquire in 2022
The new year is here with a fresh set of opportunities and possibilities for businesses to exploit. Any business seeking growth and profitability in…
Omnichannel: The Future of Indian Furniture Industry
Today's customers buy furniture in a new way. Buyers begin by browsing for ideas online and then begin investigating specific items, either by…
How Innovation Can Help D2C Brands Grow Further
The Indian retail market is huge and the offering for the supply side is affordable but inspiring. The huge opportunity in India is how you serve the…
How Retail and E-commerce Industry is Evolving
During the pandemic years, the retail industry was highly inclined towards necessities and basics as the Coronavirus ensured that such utilities…
Retail Tech Trends to Watch Out For in 2022
2021 witnessed disruptions in retail, with businesses optimizing their inventory and supply chain to ensure their fulfillment was immediate. They…
How Technology is the Key in Optimizing Retail Operations and Overcoming Delivery Shortcomings
The Indian retail sector has overcome the shortcomings caused by pandemic-triggered lockdowns and is transforming with the co-dependence between…
How Omnichannel Brand The Body Shop Has Been Able To Increase Online Revenue By 30 pc
Given the rise of online channels of shopping and increased competition in the same, the brands are trying to figure out and solidify the right…
  • By - Navneel
  • / 5 MIN READ
How Omnichannel Retail Is Going To Be The New Normal
The unprecedented conditions caused by the coronavirus pandemic threw the spotlight on a trend that has been around for over a decade: omnichannel…
How Retailers Are Reinventing their Brands to Meet the Changing Consumer Needs?
The pandemic shook the retail industry from the core and each and every category had to face huge losses during the initial days of the pandemic.…
How Retailers Can Realign with the New Age Connected Consumers?
Retailers across the globe have been challenged with exceptional changes in the past and have reshaped the retail business completely. To stay…
Omnichannel: The Way Ahead for Retail Brands
Today, India’s hyper-connected consumers are rapidly entering into an era where they expect brand owners to provide consistent and unparalleled…
How Relationship Between Consumers & Retail Brands is Evolving
Post-pandemic, the retail industry is experiencing drastic changes. The brands are transforming themselves to meet the changing consumer expectations…
How is an Omnichannel Retail Experience Transforming the Furniture Industry?
It can be quite a challenging task when you navigate to the local stores, choose the carpenters and materials to suit your needs. It takes a lot of…
D2C Business Model: Is it a Profitable Bet?
Pandemic has fundamentally changed the way consumers behave, and one such change made the brands innovate in the D2C e-commerce sector, as customers…
Rethinking Omnichannel Marketing Strategy in 2021
In today's time, it is easy to stay connected with each other. There are not one but several ways by which you can reach out to someone if you wish…
Retailers To Invest Aggressively in Customer Engagement, Cloud, IoT to Drive Efficiency
Indian retailers are gearing up to aggressively invest in customer engagement, cloud, Internet of Things, and other new-age technologies to drive…
Online Journey of Offline Retailers: Transition to Build an Omnichannel Experience
India's overall retail market dropped by 18 percent last year, which was deemed as the worst-hit faced comparing the yesteryears. The reason behind…
What Retailers Should Learn from the Unprecedented Covid-19 Crisis
The COVID-19 pandemic changed how businesses used to operate in India and all over the world. Similarly, the retail industry also completely…
Phygital is the New Normal for Pharmacy Chains in India
The approach towards health in India has seen a marked shift ever since the pandemic; there is now a clear pre-pandemic and post-pandemic phase.…
How has Going Omnichannel Helped Tupperware to Meet the Changing Needs of Consumers
Tupperware is a US-based brand, headquartered in Orlando. It is present in India for the past 25 years. Tupperware was earlier considered as a…
Going Digital Omnichannel With Headless Technology
For all of us keeping track of how e-commerce is rapidly growing since 2020, the even faster rise of D2C brands is mind-blowing. Every day brings in…
Retail After COVID-19, Digital Innovations and Emerging Trends
The pandemic forced all the businesses to rethink their operations, especially in light of the ‘new normal,’ in which consumers are adopting…
How Kairali Ayurvedic is Adopting Technology to Bring Efficiency in the Processes
Kairali Ayurvedic, initially known as Malabar Chemicals, was incepted in 1909. The first factory of the brand was set up in 1948 and it was rebranded…
Local Stores have a Bright Future in the Online-First Future of Retail
The future of retail is online. At the start of the last decade, no one could have foreseen how physical and online retailers need not be at…
5 D2C Footwear Brands Tapping the Segment in India With Innovative Shoes
India and most of the world is facing a severe crisis right now in the form of the Covid-19 pandemic and this has hit the traditional retail sector…
Is Going Omnichannel on the Cards for HRX?
Activewear brand HRX, co-owned by Hritik Roshan and talent management firm Exceed Entertainment with e-tailer Myntra as a joint venture partner, was…
How New-Age Fresh Meat and Seafood Brands Are Using Technology to Revolutionize the Consumer Experience
More than 95 percent of the fresh meat and seafood industry in India is unorganized and usually conjures up an image of an unhygienic local market…
Reliance Retail Best Placed to Win Share in Fresh Food
Reliance Retail is best placed to win a share in fresh food, rapidly accelerate store rollout and target the widest assortment through multiple…
Winning at Omnichannel: What You Need to be Doing and Why
Technology has blurred the lines between physical and online retail, marketing has become more personalized with consumers through different channels…
What Are the Big Changes and Challenges Faced by the Retail Sector Amid the Second Wave of Pandemic?
The second wave of Covid-19 in India is seeing businesses scrambling to limit the direct impact of the pandemic on employees and customers, by…
How Retailers are Reinventing their D2C Businesses
The technology revolution ushered in a few decades ago by the spread of accessible internet brought with it new business models for sales and…
4 Ways How Digitization Can Help Unorganized Retail Flourish?
Retail, as we had traditionally known, has undergone severe disruptions in the past decade, thanks to the advent and immediate popularity of e-retail…
Omnichannel Trends 2.0
For brands to earn customer loyalty they must successfully implement an omnichannel experience. Omnichannel retail involves creating a consistent…
Why Headless Commerce is the Future of Retail
A new e-commerce buzzword ‘Headless Commerce’ is the technology that is making the retail industry grow at an exciting speed. To stay in the…
How Retail and Social Media Will Go Hand-in-Hand for Growth in 2021
With the aggressive growth of markets in developed and developing economies, the retail markets encounter several changes in terms of investments and…
How Content is Redefining the Future of the E-commerce Industry
The e-commerce industry is witnessing tremendous growth, a process catalyzed by the outbreak of the Covid-19 pandemic. As non-banking players emerge…
The Future of Digital Commerce Demystified
The changing landscape of digital consumption is driving new services and experiences delivered in seconds, leading to digital commerce's growth. The…
How Headless Commerce Improves Customer Experience
To excel in their domain, e-commerce companies are coming up with Omnichannel strategies. Right from adopting state-of-the-art technical solutions to…
Recovery in Apparel Retail Sector Expected to Continue in FY22
Apparel retail sector's recovery is expected to continue in FY22, on back of improving consumer confidence, resumption of store expansion by…
E-commerce Trends to Watch Out for in 2021
E-commerce is a game changer in retail. While the industry was already on an upward growth trajectory, the growth enhanced due to unprecedented…
Indian Retail Sector to Add 2.5 cr New Jobs by 2030
The Indian retail sector is likely to generate 2.5 crore new jobs by 2030 and a lion's share will be the offline+online model which will account for…
FMCG Retailers Go Omnichannel to Meet the Changing Needs of Consumers
The onset of the COVID-19 pandemic has brought a sea change in the shopping behaviour of many Indians. The prominence of online shopping became a…
How an Omnichannel Retail Experience Will Transform the Furniture Industry in Post-Pandemic World?
COVID-19 and the subsequent lockdowns have reshaped how we live, shop, and interact with each other. One of the biggest transitions so far is work…
Why are Jewellery Retailers Taking Up Digital Channels to Boost Sales?
The COVID-19 pandemic has changed the way businesses function and grow. Every sector is re-imagining and adapting their methods to overcome…
How Brands of Bharat Resurrected their Business for Positive 2021?
The year 2020 caught everyone off-guard and disrupted various aspects, including the distribution and supply chain of retail brands in the country to…
2020: A Game Changing Year for the D2C Industry
On January 01, 2020, as we turned our calendars to welcome the New Year and decade, little did we expect the turn of events that followed.  As brands…
2021: Changing Dynamics of Retail Industry
The COVID-19 world, largely characterized by hesitance, careful consumers, home deliveries and social distancing, has been nothing short of a…
Decoding Next-Gen Stores
The retail industry is going through a transformational period that has many scaling back physical operations, but people still want to - and still…
How B2B E-commerce Players are Digitizing Kiranas in India
Last few years have seen some very interesting developments that have fueled the growth in B2B e-commerce. It began with Jio disrupting the mobile…
How has Social Media Influenced Branding Image in the Retail Sector?
Even before 2020, social media had the power to influence the purchase decisions of more than half of the millennials. Post the pandemic, it was…
Life In A Pandemic: How Bright Is The Future of Retail
The pandemic is challenging the status quo with reduced footfalls, disrupted supply chains, and a distant recovery. Retailers with a physical-only…
The Future of Omnichannel Retailing in India
Today, India’s hyper-connected consumers are rapidly entering into an era where they expect brand owners to provide consistent and unparalleled…
Festive Season: Do's and Don'ts for Retailers?
Let’s admit - 2020 has not been an excellent year for the general population. The Coronavirus pandemic that led to lockdown in close to 200 countries…
Future of Commerce 2021
It’s no secret that 2020 has pulled commerce forward by 10 years. Regardless of what 2021 brings, the result is a new normal—especially when it comes…
5 Retail Trends To Look Forward To In 2021
The year 2020 has been quite challenging, it has pushed every sector to re-imagine and re-innovate ways of the business. The unprecedented change has…
Redefining E-commerce: Trends That Will Shape India's Online Industry In 2021
As the COVID-19 pandemic upended lives and livelihoods almost overnight, companies across several verticals faced its wrath with plummeting business…
New Tech:The Way It's Changing Consumer Purchasing
The pandemic isn’t the only factor influencing e-commerce these days. While it’s true that the COVID-19 outbreak has led to a massive increase in…
What New Experiences are Consumers Looking from Retailers in 2021
Since the pandemic started, everyone believes we live in an unpredictable world. Digital innovation is advancing at a high rate while a pandemic…
Omnichannel Retail in post-COVID era
The current COVID times proved it to be a challenge for all business sectors but considering the meat and seafood sector this phase turned out to be…
What’s driving consumption in millennials this season?
The annual consumer spending is slated to reach $6 tn from the existing $1.5 trillion, and by 2030, India will be a young consumer economy with 77…
How was 2018 for Indian retail! Will D2C change FMCG ?
In many ways the year 2018 was a watershed for retail in India. The year also marked a coming of age of the internalization of the GST and…
Retail in 2018 – Learning the art of tenuous co-existence
In the year 2018, retail industry has begun its journey towards mature behaviour and tenuous co-existence. This, in my experience, is the most…
How AI is strengthening omnichannel analytics in Indian Retail Sector?
For retailers to deliver a truly omnichannel experience, they must integrate data across channels and evaluate the same. This is easier said than…
4 key trends for retailers to maximize holiday sales
An annual retail report from Deloitte has indicated this year retail holiday sales are expected to increase at least by 5 to 5.6% as compared to last…
How to increase the efficiency of a retail store?
Physical retail helps in cultivating the direct and meaningful relationships with the customers. Since, online is spreading its wings so it might…
How Puma India grew online sales by 6X over one year?
PUMA is one of the world’s leading sports brands, designing, developing, selling and marketing footwear, apparel and accessories. For over 65 years…
Omnichannel - The Future of Retail
Both customers and retailers across the world, just as in India, have evolved rapidly over the past few years. For instance, retailers in India are…